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Toshiba tecra s3 manual Troubleshooting User’s Manual

Models: tecra s3

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Troubleshooting

9-24	User’s Manual

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Toshiba tecra s3 manual Troubleshooting User’s Manual

Contents

User’s Manual Portable Personal ComputerCopyright DisclaimerTrademarks FCC information FCC notice Declaration of Conformity InformationFCC conditions ContactEU Declaration of Conformity Vcci Class B Information Modem warning noticeConformity Statement Japan regulations Network Compatibility StatementRegion selection RedialPursuant to FCC CFR 47, Part Type of service Telephone company proceduresIf problems arise DisconnectionInstructions for IC CS-03 certified equipment Modem warning notice for Australia AT&F AT&W AT%TE=0 ATZUser’s Manual General conditions Following information is only for EU-member statesDescription on Laser specification Table of Contents Getting Started Table of Contents Power conditions KeyboardHW Setup Troubleshooting Disclaimers Table of Contents Manual contents PrefaceConventions AbbreviationsIcons KeysKey operation DisplayMessages Preface Xxiv User’s Manual General Precautions Stress injury Heat injuryPressure or impact damage PC card overheating Mobile phoneEquipment checklist IntroductionHardware Features SoftwareDocumentation Microsoft Windows XP ProfessionalPower Disclaimer Battery Life*2Processor Disclaimer CPU*1RTC battery DisksDisclaimer HDD Drive Capacity*3 Optical media driveDisplay CD-DADisclaimer LCD*4 Disclaimer Graphics Processor Unit GPU*5Keyboard Toshiba Dual Pointing DeviceSlots MultimediaBluetooth Wireless LANCommunications ModemDisclaimer Wireless LAN/Intel*6 SecuritySpecial features Intelligent power Battery save modePanel power on/off Low batteryUtilities Bluetooth Stack for Fingerprint utilityFn-esse TOSHIBA, point to Utilities and click Fn-esseMemory Boot Utility Point to Utilities and click SD Memory BootDiagnostic Tool Toshiba ConfigFreeSettings Toshiba PasswordAccessibility Toshiba Dual Pointing Device utilityOptions Ultra Slim Bay options Introduction User’s Manual System indicators Grand TourFront with the display closed Disclaimer Non-applicable Icons*7Volume control PortDisplay latch Infrared portLeft side ExpressCard slot ExpressCard ejectPC card slot PC card eject buttonRight side Modem jackBack side Serial portUSB 2.0 port DC in 15V jackBattery lock Battery release latchUnderside NotchesUltra Slim Bay lock Screw Memory moduleCover HDD pack coverFront with the display open Display hingeDisplay screen Stereo speakersAccuPoint control ButtonsPower button LCD Sensor switchSystem indicators PowerBattery Keyboard indicators Arrow modeNumeric mode USB floppy disk drive Floppy disk slotEject button Optical media drives Region codes for DVD drives and mediaWritable discs CDsFormats DVD-ROM&CD-R/RW driveDVD Super Multi drive DVD read Speed maximum CD read CD-R write CD-RW writeAC adaptor 11 The AC adaptor 2-pin plugGrand Tour Setting up your work space Getting StartedGetting Started Placement of the computer Seating and posture Posture and positioning of the computerLighting Work habitsConnecting the AC adaptor Strategic Rest BreaksOther Things to Note Connect the power cord to the AC adaptor Connecting the power cord to the AC adaptor 3-pin plug Opening the displayTurning on the power Opening the LCD display panelTurning off the power Shut Down mode Boot modeStandby Mode Starting up for the first timeBenefits of standby Executing standbyClick start, click Turn Off Computer and click Stand By Hibernation Mode Standby limitationsBenefits of Hibernation Mode Starting Hibernation ModeAutomatic Hibernation Create Optical Recovery Discs Data save in Hibernation ModeRestarting the computer Restoring the preinstalled software from the Recovery HDD Getting Started Using the Touch Pad Operating BasicsToshiba Dual Pointing Device Using the AccuPoint AccuPoint precautionsReplacing the cap Double-click Tap twiceUsing the Fingerprint Sensor Points to note about the Fingerprint SensorOperating Basics Points to note about the Fingerprint Utility Set Up Procedure Fingerprint RegistrationWindow Logon via Fingerprint Authentication Fingerprint Authentication ProcedureFingerprint System Boot Authentication GeneralFingerprint Single Touch Boot Feature How to Enable Fingerprint Single Touch Boot FeatureHow the Swipe the Finger Fingerprint utility limitationsUsing the USB floppy disk drive Connecting USB floppy disk driveDisconnecting USB floppy disk drive Changing Ultra Slim Bay modules Removing a moduleUsing optical media drives Inserting a moduleLoading discs Pressing the eject buttonLay the CD/DVD, label side up, in the disc tray Removing discs Closing the CD/DVD disc trayHow to remove CD/DVD when the disc tray will not open Writing CDs on DVD-ROM&CD-R/RW driveBefore writing or rewriting Multi-Speed and High-Speed CD-RWUltra-Speed CD-RW When writing or rewriting Writing CD/DVDs on DVD Super Multi driveDVD Specifications for Recordable Disc for General Version Important messageDisclaimer CD-RW Multi-Speed and High-SpeedDVD+R When writing or rewriting RecordNow! Basic for Toshiba Data Verification DLA for ToshibaWhen using WinDVD Creator Platinum How to make a DVD-VideoHow to learn more about InterVideo WinDVD Creator Important information for useOperating Basics Media care CD/DVDsVolume Control Sound systemFloppy disks Microphone level SigmaTel Control PanelToshiba Mic Effect Modem Setting ConnectingProperties menu Modem Selection12 Connecting the internal modem Wireless communications DisconnectingWireless LAN Bluetooth wireless technology BluetoothTM Stack for Windows by ToshibaSecurity Worldwide operationWireless communication switch Wireless communication Indicator Indicator status IndicationLAN cable types Connecting LAN cable Disconnecting LAN cableCleaning the computer Moving the computerUsing the Hard Disk Drive HDD Protection HDD Protection is disabledTaskbar Icon Toshiba HDD Protection Properties HDD ProtectionDetection Level Details Detection Level AmplificationHDD Protection Message Heat dispersal Keyboard Typewriter keysFunction keys F1 … F12 Soft keys Fn key combinationsEmulating keys on enhanced keyboard Hot keys Keyboard Keyboard Fn Sticky key Arrow mode Windows special keysKeypad overlay Turning on the overlaysTemporarily using normal keyboard overlay on Temporarily using overlay overlay offNumeric mode Generating Ascii characters Temporarily changing modesKeyboard User’s Manual Power and Power-Up Modes Power conditionsPower indicators Battery indicatorBattery types DC in indicatorPower indicator Battery packHigh capacity battery pack option Care and use of the battery pack Real Time Clock RTC batterySafety precautions Power and Power-Up Modes Power and Power-Up Modes Procedures Charging the batteriesBattery charging notice TimeMonitoring battery capacity Maximizing battery operating timeRetaining data with power off Extending battery lifeReplacing the battery pack Releasing the battery packToshiba Password Utility User PasswordStart All Programs Toshiba Utilities -Password Utility User Password field Disable buttonUser Token field Owner String text boxSupervisor Password Starting the computer by passwordPower-up modes Panel power on/offSystem Auto Off Windows utilitiesHW Setup Accessing HW SetupHW Setup window Setup Boot Priority Boot Priority OptionsBar will appear only under the selected device HDD Priority Options No Fn key equivalent Default External Keyboard Fn keyCPU Device Config Parallel/PrinterConfiguring the Execute-Disable Bit Capability Starting and Ending the Bios Setup ProgramStarting the Bios Setup Program Execute-Disable Bit Capability Ending the Bios Setup ProgramEnding the Bios Setup Program Halfway Diagnostic Mode Diagnostic test is disabledDiagnostic test is enabled Security controllerHW Setup User’s Manual Power devices Optional DevicesCards/memory Peripheral devicesPC card Inserting a PC cardExpressCard Removing a PC cardInserting an ExpressCard Removing an ExpressCard Inserting the ExpressCardSD card Formatting an SD memory cardInserting an SD card Removing an SD card Removing an SD cardCreation of a boot disk Memory expansionSD card care Installing memory module Removing the memory module cover Removing memory module Be sure that the cover is closed firmlyBattery pack Grasp the module by the sides and pull it outBattery charger Hard disk drive packRemoving the hard disk drive pack Installing the hard disk drive pack 12 Removing the hard disk drive packUltra Slim Bay HDD adaptor Black 14 Opening the lidExternal monitor 16 Closing the lidUsing the Toshiba Assist button 18 Connecting the S-Video cable to the Video-out jackChanging the resolution Displaying movies on a TV or CRTOpen the Control Panel and click Appearance and Themes Select the GeForce Go 6600 tabPrecautions Link IEEE139419 Connecting the i.LINK IEEE1394 cable into the computer Point to i.LINK IEEE1394 device and clickAdvanced Port Replicator Parallel printer Serial port20 Connecting the serial connector to the serial port Security lockTroubleshooting Problem solving processPreliminary checklist Analyzing the problemHardware and system checklist System start-upPower Overheating power downProblem Procedure Self testAC power BatteryProblemProcedure Minutes. If the Battery indicator glows after Password ProblemKeyboard Real Time ClockInternal LCD display panel Hard disk driveCD-ROM Facing up USB floppy disk drive SD cardPC card ExpressCardInfrared port Dual Pointing Device Touch Pad/AccuPointFingerprint Sensor USB mouseClick the Pointer Options tab Set the Enable System Boot Authentication USB deviceMemory expansion Sound systemExternal monitor Link IEEE1394 deviceModem CarrierBluetooth LANTV output signal PrinterToshiba support Disposing of PC and PC batteriesBefore you call Where to write Outside of Europe Australia Germany & AustriaCanada France China NetherlandsOutside of Europe United States of America United Kingdom Rest of EuropeTroubleshooting User’s Manual Disclaimers CPU*1Battery Life*2 HDD Drive Capacity*3Wireless LAN/Intel*6 Graphics Processor Unit GPU*5Non-applicable Icons*7 Copy Protection*810-4 Specifications Physical DimensionsEnvironmental Requirements Power Requirements Built-in ModemImpedance Error correcting Power supplyTransmitting level Receiving levelSpecifications User’s Manual Display Controller and Modes Display controllerVideo modes Video mode Type Resolution Character Colors Scanning Video modes VGAFrequency PelsVideo Type Resolution Character Colors Scanning Mode Video modes XGA model VerticalColors Frequency Hz Vertical 16M/16M Video modes SXGA+ model 64K/64K 100 640 16M/16M PowerMizer PowerMizer function is only available in nVIDIA modelsAT Commands Repeat last commandAnswer command +++ Escape sequenceBn Communication standard setting En Echo commandDn Dial Ln Monitor speaker volume Mn Monitor speaker modeHook control Request ID informationReturn on-line to data mode Nn Modulation handshakeSelect pulse dialing Result code controlCommand Dial tone Busy Supported Result Code Detect Signal Select tone dialingVn DCE response format Result code selection, call progress monitoringDial tone detect Busy tone detectZn Recall stored profile Cn Data Carrier Detect DCD controlLoad factory settings Gn V.22bis guard tone controlKn Local flow control selection Pn Select Pulse Dial Make/Break Ratio WWTn Self-test commands Display Current ConfigurationStore current configuration \Nn Error control mode selection\Qn Local flow control selection \Vn Protocol result codeView numbers in blacklist Cn Data compression controlResult Codes OK n=0,3 Error Otherwise Registers Register valuesS0 Auto answer ring number ATSn?S3 Command line termination character user defined S1 Ring counterS2 AT escape character user defined S4 Response formatting character user definedS5 Command line editing character user defined S6 Wait before dialingS7 Connection completion time-out S8 Comma pause time S11 Dtmf dialing speedS12 Escape guard time S37 Dial line rate AT command set result codes Result Code Numeric DescriptionDELAYED*2 Registers User’s Manual Mode Function Transmission speedTable E-1 Result codes for a V.90 connection Connect 54666 ECAT Command User’s Manual Wireless LAN Card SpecificationsRadio Characteristics Wireless Ieee 802.11 Channels Sets Revision B and G Supported Frequency Sub-bandsModulation TechniqueWireless Ieee 802.11 Channels Sets Revision a 102457*1122467*2 132472*2 5540 Appendix G Windows Manual Setup Before Setting Up WindowsConfiguring the Bios Setup Program Windows Setup ProcedureToshiba RAID Starting, Modifying and Ending the Bios Setup Program Starting the Bios Setup ProgramModifying the Bios Configuration status and settingsEnding the Bios Setup Program Toshiba RAID Bluetooth wireless technology Interoperability Appendix HBluetooth wireless technology Interoperability Bluetooth wireless technology and your Health Regulatory statementsGeneral European Union EU and EftaUSA-Federal Communications Commission FCC Using BluetoothTM Card from Toshiba equipment in Japan TaiwanBluetooth wireless technology Interoperability Device Authorization Japan Approvals Institute for Telecommunications EquipmentJapan AC Power Cord and Connectors Certification agenciesEurope USA Toshiba Anti-theft Protection Timer Appendix JToshiba Anti-theft Protection Timer User’s Manual Glossary AbbreviationsGlossary Ascii Glossary-4 User’s Manual Glossary-5 Erase See delete Glossary-7 Glossary-8 User’s Manual Level 2 cache See cache Main board See motherboardGlossary-10 User’s Manual Glossary-11 Glossary-12 User’s Manual Glossary-13 Glossary Glossary-14 User’s Manual Index Index Index-3 Index-4 User’s Manual Index-5 Index Index-6 User’s Manual