Troubleshooting

Printer

Refer also to the Parallel printer sections in Chapter 8, Optional Devices, and to the troubleshooting and other relevant sections in your printer and software documentation.

 

Problem

Procedure

 

Printer does not turn on. Check that the printer is connected to an electric

 

 

outlet. Make sure the outlet is supplying power by

 

 

plugging in an appliance.

 

 

 

 

Computer/printer do not

Make sure the printer is turned on and is online

 

communicate

(ready to use).

 

 

Inspect the cable connecting the printer to the

 

 

computer for damage. Make sure it is securely

 

 

connected.

 

 

A parallel printer connects to the parallel port.

 

 

Make sure the port is configured correctly.

 

 

Make sure your software is configured to

 

 

recognize the printer. Check your printer and

 

 

software documentation.

 

 

 

 

Printer error

Check your printer documentation.

 

 

If problems persist, contact your dealer.

 

 

 

TV output signal

 

Problem

Procedure

Display on TV is poor

Make sure the TV type is correct for your area:

 

NTSC (US, JAPAN), PAL (Europe).

 

 

No display

Try adjusting the contrast and brightness controls

 

on the external monitor.

 

 

 

Press hotkeys Fn + F5 to change the display.

 

Refer to Chapter 5, The Keyboard.

 

If problems persist, contact your dealer.

 

 

If you turn the computer off into Standby Mode while the display is on TV, the computer will select either the internal LCD or an external computer CRT as the display device the next time is switched on.

9-20

User’s Manual

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Toshiba tecra s3 manual Printer, TV output signal