Receiving and Handling
UniTrane®
Complete the following checklist before accepting delivery of units to detect any shipping damage.
ο1. Inspect each piece of the shipment before accepting it.
Check for rattles, bent carton corners, or other visible indications of shipping damage.
ο2. If the carton appears damaged, open it immediately and
inspect the contents before accepting. Do not refuse the shipment. Make specific notations concerning the damage on the freight bill. Check the unit casing, fan rotation, coils, condensate pan, filters, and all options or accessories.
ο3. Inspect the unit for concealed damage and missing compo-
nents soon after delivery and before storing. Report concealed damage to the delivering carrier within the allotted time after delivery (check with the carrier on the allotted time to submit a claim).
ο4. Do not move damaged material from the receiving location if
possible. It is the receiver’s responsibility to provide reasonable evidence that concealed damage did not occur after delivery.
ο5. Do not continue to unpack shipment if it appears damaged.
Retain all internal packing, cartons, and crate. Take photos of the damaged material if possible.
ο6. Notify the carrier’s terminal of damage immediately by phone
and mail. Request an immediate joint inspection of the damage by the carrier and consignee.
ο7. Notify the Trane sales representative of the damage and
arrange for repair. Have the carrier inspect the damage before begin- ning any repairs to the unit.
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