3.6 Responding ToA SubduedOff-Hook VoiceAnnouncement
Yourinstaller can program your telephone to receive a Subdued
Off-HookVoice Announcement (SOHVA),a feature that allows an
intercom caller to break into your call if youare using the handset.
Using SOHVA,a caller makes an announcement through your handset
receiver.If you are on a speakerphone call, you cannot receive a
SOHVAcall; however,you will hear a ring burst and can go off-hook
to receivea SOHVA call.
The Subdued Off-HookVoice Announcement consists of several short
tone bursts and then a message that you hear inyour handset receiver.
The distant partythat you are currently talking to cannot hear the
announcement madeby the SOHVAcaller.
You can respond to a SOHVA callin one of two ways:
Ver ba ll y: Press and hold MUTE button down and reply by
speaking into handset. Distant party cannot hear response.
Release button to return to distant party.
Non-verbally:(ResponseMessaging): If the announcing station
has an LCD speakerphone, press MSG (message) then press
HVHLD (havethem hold), TKMSG (take a message), or CLBK
(I will call back) to send the appropriate message. Autodial
buttonscan be programmed to use any of the 10
attendant-programmable LCD messages.
The message appears in the display oft hetelephone making the
SOHVAannouncement and then that telephone is automatically
disconnected from your telephone. (If the telephone to which you
attempt to send a non-verbalmessage is not an LCD telephone,
that station is immediately disconnected from the call.)
Youcan also block a SOHVA to your station by pressing BLOCK when
the SOHVAis initiated. The SOHVA call is then disconnected.
Answering Calls GCA70–245
3–4 LCD Speakerphone Reference Manual