8.10 Monitoring A Conversation BetweenTwoTelephones (Service Observing)
If your telephone provides thei nstaller-programmedservice observing
feature, you can monitor an on-going conversationat another telephone
in an undetected manner.You can use this feature on-hook or off-hook.
Youmay also make a SOHVAcall to a station you are actively
monitoring, enabling you to assist the station user while listening to the
distant party.For this feature, the called station must be programmed to
be “observable,”and your telephone must have a pre-programmed
SOHVAbutton.
•To monitor an in-progress call,
1. Press INTERCOM.
2. Dial #03.
3. Dial extension number of telephone to be monitored.
4. Press SPEAKER to end monitoring.
•To initiate a SOHVA while monitoring a call at
another station,
1. Press pre-programmed SOHVAbutton.
2. Make announcement (distant party will not hear the
announcement; party receivingSOHVA can press MUTE button
to respond to your call).
NOTE:The station you are observing may not allow a SOHVA call if
it is in speakerphonemode. However, the voice announce
block feature,if enabled at the monitored station, will not
block a SOHVAfrom a monitoring station.
8.11 MutingYourTelephone
By using the MUTE button,you can block transmission of your voice
to the distant party.For example, if someone comes into your office to
talk to you and you do not want to interrupt the distant party,press the
MUTE button.The MUTE button turns on when you press it and turns
offwhen you press it again.
•To mute your telephone,
1. Press and engage MUTE (MUTE light turns on).
•To return to the distant party,
1. Press and disengage MUTE (MUTE light turns off).
GCA70–245 Using The Other Telephone Features
LCD Speakerphone Reference Manual 8–9