Transferring Calls

6.1 TransferringCalls

Youcan transfer calls from one station to another in one of two ways.
If you first identifythe caller to the party to receivethe transfer, thus
givingthat user the opportunity to prepare for the call, you have made a
screened transfer.If you transfer the call without first announcing it,
you havemade an unscreened transfer.
If the telephone to which you are transferring the call is busy,you must
recoverthe call yourself or take one of several options that may be
availableat your telephone. Also, if a transferred call is not answered
after a certain length of time (as set by the system) it recalls to your
telephone. Again, there are severaloptions that you have available for
servicing the returningcall (see the followingpages for more
transferringinformation).
6
GCA70–245 Transferring Calls
LCD Speakerphone Reference Manual 6–1