Vertical Communications DSU and DSU II manual Transferring Calls To The Voice Mail System

GCA70–245 Programming The Attendant Features

2.12 Transferring Calls To The Voice Mail System

As the attendant, you will not always have time to hand-write messages for all of the people in your group. Transferring some calls to a voice mail system provides an easy, efficient way for callers to record lengthy messages to be retrieved by individual station users later.

You can program your attendant’s telephone so that you will be able to transfer calls to voice mail by pressing a single button (known as the Transfer To Voice Mail autodial button).

∙To program a Transfer To Voice Mail autodial button at your telephone,

1.Press INTERCOM.

2.Dial ✳ ✳ 1.

3.Press programmable button for Transfer To Voice Mail autodial button location.

4.Dial 6.

5.Dial extension number plus “2" of the voice mail station port.

6.Press SPEAKER to end. (Label button location.)

∙To transfer calls to the voice mail system,

1.While on a call, press preprogrammed Transfer To Voice Mail autodial button.

2.Dial extension number followed by “2" of party to receive voice mail message. The system will automatically dial into voice mail and direct the message to the appropriate voice mail location for later retrieval.

2.13Transferring Recalls To A Secondary Attendant Telephone

The system installer can arrange for another telephone (station 12) to serve as a secondary attendant location. When this feature is enabled through programming, incoming calls ring at the regular (or prime) attendant’s station, but recalls from unanswered transfers or timed hold recalls will ring at both attendant stations simultaneously. Neither the prime attendant nor the alternate attendant can program the feature directly; only the installer, through class of service programming, can enable or disable the alternate attendant.

LCD Speakerphone Reference Manual 2–21