Xerox 4520mp manual E r v i e w

O v e r v i e w

—Serious

Printer is operational but production capability is seriously degraded

–inability of a major application (job) to run

–failure requires frequent operational intervention to maintain productivity

–non-critical integrity defect

—Moderate

Printer is operational, but production capability is reduced

–a non-critical application (job) can not be printed

–continuing, but infrequent failure requiring operational intervention

–a non-critical product feature or function does not work

•If any special conditions have occurred:

—New application (job) being run?

—Did application run correctly before?

—Have there been any modifications to the application (job)?

—Have there been any modifications to the host system?

—Has service been performed recently on the printer?

—Does application (job) print properly on another printer (either Xerox or other type which supports same emulation)?

C h a p t e r 7 : T r o u b l e s h o o t i n g ❖ 7-3