P e r J a m s | Xerox 4520mp manual

P a p e r J a m s

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1b

If the Single Sheet Tray feature of the High-Capacity Feeder (HCF) is being used, remove any jammed paper from the slot by gently pulling the paper out of the printer.

If the Multi-sheet Bypass Feeder (MBF) is being used, remove the jammed paper by pressing the green paper release button on the underside of the feeder while gently pulling the paper out of the feeder.

C h a p t e r 7 : T r o u b l e s h o o t i n g ❖ 7-31

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Xerox 4520mp manual P e r J a m s

Contents

Xerox 4520/4520mp Desktop Laser Printers USA Table of Contents B l e o f C o n t e n t s Appendix a Printer and Cable Specifications Iv 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Chapter Overview Front View Printer ComponentsReceptacle for Optional Feeders Serial Port Parallel Port Control Panel on the printer. See Using the Control Panel Factory Settings Sharing the Printer Maximum memory capacity is 52 MB Memory Considerations Handling Paper Summary of Paper Trays and Paper Sizes Loading Paper A p t e r 2 H a n d l i n g P a p e r Upper Paper Source Middle Paper Source Lower Paper Source Paper InputSingle-sheet Bypass Feeder SBF Paper Source Output trays Paper Output Paper Speciﬁcations Weight Paper Size Dimensions However, if you do not install-or your application Tray Single-sheet Capacity‡ Sheets Fixed Tray Paper Size†11 x To use letterhead, pre-printed stationery, or drilled paper Com-10 Single-sheet Bypass FeederTransparency Label sheet Optiona Feeders Labels Mu ti-sheet Bypass Feeder MBF High-Capacity Feeder HCF Hcef High-Capacity Envelope Feeder Paper† Upper Middle Lower Summary Paper Trays Sizes 18 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Loading the Upper Middle, or Lower Paper Tray Loading PaperRemove the tray from Printer See .6 page 2-10 for universal tray information Press the bottom Paper tray down to a Locked position Making sure the paper Load paper in the trayIs tucked under Metal corners Insert the tray Printer Feeding the SBF Adjust the guides to Desired paper size A d i n g P a p e r Paper Size Long or Short Edge First 12 Long or short edge paper orientation Loading Letterhead, Pre-printed, Drilled, or Label Paper 14 illustrates paper orientation in the SBF and MBF Loading Envelopes PCL Paper Source Alternate Names Printing a 32 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Source Mapping Description Setting Source Mapping Settings Tray or tray sequence appearing when Hcef Lower PCL Paper Base Model With MBF With HCF With Hcef Source Source Mapping Examples Example You have a HCF installed. You want to load as much paper You do not have a HCF installed. You want to print mostly on You have a HCF installed. You want to print mostly on Letter You do not have a MBF or HCF installed. You want to print Set MBF Paper Size to DL You do not have a MBF or HCF installed. You want to use Using the Control Panel Printer Settings that Affect Memory Control Panel Two-line by 16-character Display Eight Control Keys Control Panel Features Key Description Keys Enter EscChanges to values will be saved unless you ﬁrst press Enter To display the last item DownTo display the ﬁrst Item in the list Press Down Navigating the Menu System Reset Printer Reset Menus Reset AllLanguage PCL Menu Interface Menu System Menu Test Menu Symbol Description Example Menu System Indicators Press Online to take the printer ofﬂine Setting a Menu Option If you press Online Before Enter Value will Not be saved Main Menu System Main Menu hierarchy Language Options LanguageOption English Equivalent PCL Menu Hierarchy PCL Menu hierarchy showing factory settings 600x600 PCL Menu Options Copies Option Setting DescriptionFont Source Internal Pitch Font Number10.00 Interaction of Default Source and Source Mapping Default SourcePoint Size 12.00 Source Mapping MBF Paper Size Paper SizeOrientation Form Length Roman-8 Symbol Set Protection Jam RecoveryOff 600x600 Resolution Resolution or Page Protection. Enabling State Protection or ResolutionTrueRes State Saving PostScript Menu Macintosh Users PostScript Menu Hierarchy PostScript Menu hierarchy showing factory settings PostScript Menu Options Copies Default Tray Manual Size Tray SwitchingTrueRes Option Setting Description System Menu Hierarchy System Menu 10 PostScript Menu options showing factory settings TrueRes Down in Page Protection or Resolution Interface Menu Hierarchy Interface MenuToken Ring Menu See 11 Interface Menu hierarchy showing factory settings Serial Menu LocalTalk Menu‡ Port Timeout Port EnableParallel Menu Options System Language Lang. Sensing Auto Job End Bidirectional Serial Menu Options Lang. Sensing 48 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Port Type Data Bits DTR PolarityParity Stop Bits LocalTalk Menu Option Secs Time interval for determining when to poll the nextHas been inactive for this amount of time DEC LAT Ethernet Menu Options Port Timeout 802.3 Frame TypeCorrect frame type Token Ring Menu Options On how port polling works When Lang. Sensing page 3-57 is On, System When On, if the Token Ring port receives print jobs 58 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e S t e m M e n u Hex Dump System Menu OptionsChime System Messages Auto Continue Disk Spooling† Power Saver60 min Test Menu Hierarchy Test Menu Function Description Test Menu FunctionsConﬁg. Sheet Demo PCL Font List Font characteristics, and a font samplePS Font List Complete list of the 35 PostScript language typefaces Memory Check Test Print Reset Menu Functions Reset Menu Hierarchy Reset Menus Reset PrinterReset All Cancel PS Job Option Description Printer Settings that Affect MemoryProtection Off PostScript Menu Protection or Resolution setting Protection set Setting 300 dpi 400 dpi 600 dpi 800 dpiSaving Off Saving On Using Fonts Scalable font Bitmapped font Where Fonts Reside Fonts Resident on the Printer TrueType Fonts Intellifont Fonts PCL Bitmap Font PostScript Adding Fonts Font cards for the 4520/4520mp contain PCL fonts only. Font Cards Fonts within Software Applications Selecting a Font Downloading Fonts Temporary and Permanent Fonts 14 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Adding Printer Options High-Capacity Feeder HCF Multi-sheet Bypass Feeder MBF LocalTalk card Paper traysToken Ring card Font card MB hard disk Power OFF 0 Printer Installing a4520mp Users Remove any installed high-capacity feeders Loosen With your ﬁngersThumbscrews Thumbscrews are not Controller board, pull To accessOn the thumbscrews ﬁrmly, but evenly Clips of the Simm you Carefully releaseAre replacing Lift the Simm out of the slot Press the Simm up until the clips lock it Place Insert the new Simm Into one of the Simm Slots Controller board back Slide the printerInto the printer Only your ﬁngers Reinstall any font cards removed Step Install i n g a S I M M Press the door to open Control Panel Power on 1 Printer Press Menu Press OnlinePress Down Or Up Until you see Press Enter You will see Total system memory = nnnn KB Verify the Simm has been correctly installed Insert a font card into either font card slot Installing a Font Card When installing Pcmcia font cards, printing a PCL Font List Maintaining the Printer Overview Replacing the EP Cartridge Press the center latch Down to release Open the top cover Cleaning felt housing Cleaning feltLocate the EP Cartridge, transfer P l a c i n g t h e E P C a r t r i d g e Remove the old Transfer corotron Close the cover Cleaning felt housing Remove the old EP Cartridge P l a c i n g Remove the insert From the EP cartridge See page 6-12 for more details Adjusting the Print Density J u s t i n g t h e P r i n t D e n s i t y Cleaning the Printer Helpful Hints for Moving the Printer Transporting the Printer 16 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Troubleshooting Before Calling for Service E r v i e w Locating Your Printer’s Serial Number Locating Your Printer’s Serial Number Message Description/Action Displayed Control Panel Messages Comm. Error Power Off & OnComm. Errornn 0102† Message Description/Action Feed A4 Feed A3Feed A5 Feed B4 Hcef Message IOT NVM Fail LocalTalk Fail Load LetterLower Lower Card Err Memory Check Clear Paper Path Open Front CoverOpen Hcef Cover Open HCF Cover Paper Fed From Press a key PressPress ↑ to init Press ↓ to Abort Replace Toner Low Turn Power OffThen On Unknown Disk Upper Tray Out Message clears when the next job prints Printer has changed resolution toMessage clears when the next job starts Message Description/Action Protection to OFF Message Description/Action 24 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Message Description/Action 26 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Paper trays. See Loading Paper Paper Jams Printer paper paths Paper Fed From Open Hcef Cover Clear Paper Path Paper Jam MBFUpper Tray Paper jam has occurred as paper was 4A, 4B Paper jam has occurred betweenLeaving the fuser area 5A, 5B 6A, 6B, P e r J a m s P e r J a m s P e r J a m s Handling P e r J a m s Pressing the top cover Open the top cover byRelease latch Remove any paper P e r J a m s P e r J a m s P e r J a m s Problem Action Printer Operational Problems Problem Action Coding. Correct the coding problem and resend the job Set Print Errors to on and resend jobText printed is a Parallel, Serial, etc. and try sending the job again Light/faint prints Problem Possible Causes Corrective ActionsBlank Prints Defective EP cartridge Replace EP cartridge Background/blackPrints Spot deletions Deletions Horizontal lineDefective paper stock Horizontal dark streaks Vertical dark streaksContaminated paper path Perpendicular To the direction of paper Current Wiper Residual image Fused image Unfused or partiallySkewed prints Image misregistration Damaged prints Excessively dark TrueRes Smoothing problems 52 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Appendix a Printer Speciﬁcations User documentation Factory-provided features 4 MB printer memoryOn the 4520mp printer Additional 4 MB Simm for a total of 8 MB All paper sizes Printer Language Paper Size Printable Area Width LengthPostScript X 11 Letter Cable Speciﬁcations Signal Signal Name Source Function Pin # Figure A.3 Centronics connector pin assignment Init Host RS-232C Serial Interface Ccitt Settings are for 8 bit data with 1 stop bit and parity none Figure A.4 Pin assignment for RS-232C Signal Name Pin # RS-232C Direction Function RS-422A Serial Interface Ccitt Figure A.5 Pin assignment for RS-422A Signal Name Pin # RS-422A Direction Function Null Modem Network Interface Figure A.6 Null Modem wiring Appendix B Xerox-Unique Settings Graphics are printed on the page. Figure B.1 lists the PCL Function Parameter Command Decimal Value Hexadecimal Value Envelope Feeder EC&l6H 027 038 108 054 Length and Size Margins and Text Length Perforation Skip Mode027 Horizontal Margins Vertical Line Spacing Horizontal Column Spacing 027 Primary Symbol ISOLine EC&k0G 027 038 107 048 26 6B 30 Termination Microsoft Symbol EC19M 027 040 049 057 28 31 ISO027 040 054 28 36 4A Publishing DeskTop 027 040 053 Pitch Spacing Stroke Weight ECs16901T 027 040 115 049 1B 28 73 31 36 39 30 057 048 049 Primary Typeface Family Underline Font Default Select Font ID # primary font Soft Symbol Set Management / Creation027 040 # ... # 1B 28 # ... # With ID # ID # secondary 027 041 # ... # 1B 29 # ... # Font Raster Graphics Graphics Imaging Print Model Rectangle Dimensions 048 Pattern Horiz. Line EC*c1G 027 042 099 049 100% Gray EC*c100G 027 042 099 049Vert. Lines EC*c2G 027 042 099 050 Diagonal Lines EC*c3G 027 042 099 051 Status Readback Function Parameter Command Decimal Value Hexadecimal Value 027 Functions Enter PCL Mode Use previous PCL027 1B 5A 027 037 048 1B 25 30 Cursor position Use current Command Mnemonic Parameters Context Printer Commands Polygon Group Character Group User Deﬁned Line Type Index ,gap1 . . . gapn Line and Fill Attributes Group Control Codes Function Symbol Decimal DescriptionTo the right of the left margin Right margin, in which case no action is 26 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Appendix C Port Polling Without a Hard Disk Installed Auto Job End is On Port Polling With a Hard Disk Installed 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Appendix D Option/Part No Description Comments Printer OptionsPrinter Memory Simm Contact Xerox / Rank Xerox For PCL5e only Font CardsHard Disk EtherTalk and TokenTalk systems require Network Interfaces Paper Trays High-Capacity Envelope Feeder Hcef High-Capacity Feeder HCF Option/Part No Description Comments Type/Part No Description Comments Additional Order ItemsEP Cartridge Cables For more information on Xerox Software DiskettesSoftware drivers and utilities for Printer, refer to the Document 300K39990 English Rank Xerox User Documentation High-Capacity Envelope Feeder Hcef P e n d i x D O r d e r i n g I n f o r m a t i o n D-13 14 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Appendix E Acoustic Noise Figures Xerox Commitment to Environmental Quality Class B Operational Safety P e n d i x E E n v i r o n m e n t a l Specification s E-5 Laser Safety Warning for Finland and Sweden Laser Safety Glossary GL-2 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Downloaded fonts See Downloading GL-4 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e O s s a r y GL-5 GL-6 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Manual tray See MP tray GL-8 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e O s s a r y GL-9 Printer description See Description Printer reset See Reset O s s a r y GL-11 GL-12 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e O s s a r y GL-13 GL-14 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Index Loading 2-27 to Installing 5-17 to 5-18 Slot locationReplacing 6-3 to Options 3-52 to Error 7-5 to Labels 2-27 to Letterhead 2-27 to Lower tray 2-19 to Size 2-7 toUpper tray 2-19 to Options 3-42 to PCL Menu 3-15 to Options 3-18 to Reset Menu 3-67 to Functions 3-67 toOptions 3-32 to System Menu 3-59 to 3-62 Options 3-60 to Options 3-46 toTest Menu 3-63 to Functions 3-64 to D e x IX-8 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e