Xerox 4520mp Problem Possible Causes Corrective Actions, Light/faint prints, Blank Prints

Print Quality Problems

P r i n t Q u a l i t y P r o b l e m s

Figure 7.6 lists common print quality problems, the likely

cause, and recommended actions.

Figure 7.6 Print Quality Problems

Problem		Possible Causes		Corrective Actions
Light/faint prints	1.	Tone level low/empty	1.	Replace EP cartridge.
Overall image is lighter	2.	Print Density adjustment set	2.	Adjust Print Density (see Chapter 6).
		too low
than normal.
	3.	Damp paper stock	3.	Replace paper stock.
	4.	Transfer Corotron wire	4.	Replace Transfer Corotron (see
		broken/dirty		Chapter 6).

Blank Prints	1.	EP Cartridge insert is still in	1.	Remove the paper insert (see
Entire printed page is		place		Chapter 6).
	2.	Defective EP cartridge	2.	Replace EP cartridge.
blank with no visible
print.	3.	Multiple sheets are being fed	3.	Remove paper from paper tray and fan
		from the paper tray at the		it. Ensure that paper is correctly loaded
		same time.		in tray with edges under metal corners
				(see Chapter 2).
	4.	No printable data received	4.	Produce a Test Print (see Chapter 3). If
		from computer		the Test Print is normal, check the
				following:
				• Interface cable between computer
				and printer
				• Printer set up and application
				software
				If the Test Print is blank, contact your
				dealer or Xerox / Rank Xerox.

C h a p t e r 7 : T r o u b l e s h o o t i n g ❖ 7-43