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Xerox 4520mp manual D e x

Models: 4520 4520mp

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Troubleshooting 7-1 to 7-51

Before calling service 7-2

Control Panel messages 7-5

Locating serial number 7-4

Operational problems 7-40

Paper jams 7-27

Print quality problems 7-43

TrueRes option

PCL Menu 3-28

PostScript Menu 3-36

TrueType fonts 4-5

Type 1 fonts, see PostScript fonts

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Up key 3-7

Upper source

Location 2-4

Upper tray

Loading paper 2-19 to 2-23

Location 2-9

I n d e x ❖ IX-7

Image 309

Xerox 4520mp manual D e x

Contents

Xerox 4520/4520mp Desktop Laser Printers USA Table of Contents B l e o f C o n t e n t s Appendix a Printer and Cable Specifications Iv 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Chapter Overview Front View Printer ComponentsReceptacle for Optional Feeders Serial Port Parallel PortControl Panel on the printer. See Using the Control Panel Factory SettingsSharing the Printer Maximum memory capacity is 52 MB Memory ConsiderationsHandling Paper Summary of Paper Trays and Paper Sizes Loading Paper A p t e r 2 H a n d l i n g P a p e r Paper Input Upper Paper Source Middle Paper Source Lower Paper SourceSingle-sheet Bypass Feeder SBF Paper Source Output trays Paper OutputPaper Speciﬁcations WeightPaper Size DimensionsHowever, if you do not install-or your application Tray Single-sheetFixed Tray Paper Size† Capacity‡ Sheets11 x To use letterhead, pre-printed stationery, or drilled paper Com-10 Single-sheet Bypass FeederTransparency Label sheetOptiona Feeders Labels Mu ti-sheet Bypass Feeder MBFHigh-Capacity Feeder HCF Hcef High-Capacity Envelope FeederPaper† Upper Middle Lower Summary Paper Trays Sizes18 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Loading Paper Loading the Upper Middle, or Lower Paper TrayRemove the tray from Printer See .6 page 2-10 for universal tray information Press the bottom Paper tray down to a Locked position Making sure the paper Load paper in the trayIs tucked under Metal cornersInsert the tray Printer Feeding the SBF Adjust the guides to Desired paper sizeA d i n g P a p e r Paper Size Long or Short Edge First 12 Long or short edge paper orientationLoading Letterhead, Pre-printed, Drilled, or Label Paper 14 illustrates paper orientation in the SBF and MBF Loading Envelopes PCL Paper Source Alternate Names Printing a 32 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Source Mapping Description Setting Source Mapping SettingsTray or tray sequence appearing when HcefLower PCL Paper Base Model With MBF With HCF With Hcef SourceSource Mapping Examples ExampleYou have a HCF installed. You want to load as much paper You do not have a HCF installed. You want to print mostly on You have a HCF installed. You want to print mostly on Letter You do not have a MBF or HCF installed. You want to print Set MBF Paper Size to DL You do not have a MBF or HCF installed. You want to use Using the Control Panel Printer Settings that Affect Memory Control Panel Two-line by 16-character Display Eight Control Keys Control Panel FeaturesKey Description KeysEsc EnterChanges to values will be saved unless you ﬁrst press Enter To display the last item DownTo display the ﬁrst Item in the list Press DownNavigating the Menu System Reset Printer Reset Menus Reset AllLanguage PCL Menu Interface Menu System Menu Test MenuSymbol Description Example Menu System IndicatorsPress Online to take the printer ofﬂine Setting a Menu OptionIf you press Online Before Enter Value will Not be saved Main Menu System Main Menu hierarchy Language Language OptionsOption English Equivalent PCL Menu Hierarchy PCL Menu hierarchy showing factory settings 600x600 PCL Menu Options Copies Option Setting DescriptionFont Source InternalFont Number Pitch10.00 Interaction of Default Source and Source Mapping Default SourcePoint Size 12.00Source Mapping Paper Size MBF Paper SizeOrientation Form Length Roman-8 Symbol SetJam Recovery ProtectionOff 600x600 ResolutionResolution or Page Protection. Enabling State Protection or ResolutionTrueRes State SavingPostScript Menu Macintosh Users PostScript Menu HierarchyPostScript Menu hierarchy showing factory settings Copies Default Tray Manual Size Tray Switching PostScript Menu OptionsTrueRes Option Setting Description System Menu Hierarchy System Menu10 PostScript Menu options showing factory settings TrueRes Down in Page Protection or Resolution Interface Menu Interface Menu HierarchyToken Ring Menu See 11 Interface Menu hierarchy showing factory settings Serial Menu LocalTalk Menu‡ Port Timeout Port EnableParallel Menu Options System LanguageLang. Sensing Auto Job End Bidirectional Serial Menu Options Lang. Sensing 48 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Port Type Data Bits DTR PolarityParity Stop BitsSecs Time interval for determining when to poll the next LocalTalk Menu OptionHas been inactive for this amount of time DEC LAT Ethernet Menu OptionsPort Timeout Frame Type 802.3Correct frame type Token Ring Menu Options On how port polling works When Lang. Sensing page 3-57 is On, SystemWhen On, if the Token Ring port receives print jobs 58 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e S t e m M e n u Hex Dump System Menu OptionsChime System MessagesAuto Continue Power Saver Disk Spooling†60 min Test Menu Hierarchy Test MenuFunction Description Test Menu FunctionsConﬁg. Sheet DemoPCL Font List Font characteristics, and a font samplePS Font List Complete list of the 35 PostScript language typefacesMemory Check Test PrintReset Menu Functions Reset Menu HierarchyReset Menus Reset PrinterReset All Cancel PS JobPrinter Settings that Affect Memory Option DescriptionProtection Off PostScript Menu Protection or Resolution setting Protection set Setting 300 dpi 400 dpi 600 dpi 800 dpiSaving Off Saving OnUsing Fonts Scalable font Bitmapped fontWhere Fonts Reside Fonts Resident on the Printer TrueType Fonts Intellifont Fonts PCL Bitmap Font PostScript Adding FontsFont cards for the 4520/4520mp contain PCL fonts only. Font CardsFonts within Software Applications Selecting a Font Downloading Fonts Temporary and Permanent Fonts 14 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Adding Printer Options High-Capacity Feeder HCF Multi-sheet Bypass Feeder MBFLocalTalk card Paper traysToken Ring card Font cardMB hard disk Installing a Power OFF 0 Printer4520mp Users Remove any installed high-capacity feeders Loosen With your ﬁngersThumbscrews Thumbscrews are notController board, pull To accessOn the thumbscrews ﬁrmly, but evenlyClips of the Simm you Carefully releaseAre replacing Lift the Simm out of the slotPress the Simm up until the clips lock it Place Insert the new Simm Into one of the Simm SlotsSlide the printer Controller board backInto the printer Only your ﬁngers Reinstall any font cards removed StepInstall i n g a S I M M Press the door to open Control Panel Power on 1 PrinterPress Menu Press OnlinePress Down Or Up Until you see Press Enter You will seeTotal system memory = nnnn KB Verify the Simm has been correctly installedInsert a font card into either font card slot Installing a Font CardWhen installing Pcmcia font cards, printing a PCL Font List Maintaining the Printer Overview Replacing the EP Cartridge Press the center latch Down to release Open the top cover Cleaning felt housing Cleaning feltLocate the EP Cartridge, transferP l a c i n g t h e E P C a r t r i d g e Remove the old Transfer corotron Close the cover Cleaning felt housingRemove the old EP Cartridge P l a c i n g Remove the insert From the EP cartridge See page 6-12 for more details Adjusting the Print Density J u s t i n g t h e P r i n t D e n s i t y Cleaning the Printer Helpful Hints for Moving the Printer Transporting the Printer16 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Troubleshooting Before Calling for Service E r v i e w Locating Your Printer’s Serial Number Locating Your Printer’s Serial NumberMessage Description/Action Displayed Control Panel MessagesComm. Error Power Off & OnComm. Errornn 0102†Message Description/Action Feed A4 Feed A3Feed A5 Feed B4Hcef Message IOT NVM Fail LocalTalk Fail Load LetterLower Lower Card ErrMemory Check Clear Paper Path Open Front CoverOpen Hcef Cover Open HCF CoverPaper Fed From Press a key PressPress ↑ to init Press ↓ to AbortReplace Toner Low Turn Power OffThen On Unknown DiskUpper Tray Out Printer has changed resolution to Message clears when the next job printsMessage clears when the next job starts Message Description/Action Protection to OFF Message Description/Action 24 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Message Description/Action 26 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Paper trays. See Loading Paper Paper JamsPrinter paper paths Open Hcef Cover Clear Paper Path Paper Jam MBF Paper Fed FromUpper Tray Paper jam has occurred between Paper jam has occurred as paper was 4A, 4BLeaving the fuser area 5A, 5B 6A, 6B, P e r J a m s P e r J a m s P e r J a m s Handling P e r J a m s Pressing the top cover Open the top cover byRelease latch Remove any paperP e r J a m s P e r J a m s P e r J a m s Problem Action Printer Operational ProblemsProblem Action Coding. Correct the coding problem and resend the job Set Print Errors to on and resend jobText printed is a Parallel, Serial, etc. and try sending the job againProblem Possible Causes Corrective Actions Light/faint printsBlank Prints Defective EP cartridge Replace EP cartridge Background/blackPrints Spot deletionsHorizontal line DeletionsDefective paper stock Horizontal dark streaks Vertical dark streaksContaminated paper path Perpendicular To the direction of paperCurrent Wiper Residual imageUnfused or partially Fused imageSkewed prints Image misregistration Damaged prints Excessively dark TrueRes Smoothing problems52 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Appendix a Printer Speciﬁcations User documentation Factory-provided features 4 MB printer memoryOn the 4520mp printer Additional 4 MB Simm for a total of 8 MBAll paper sizes Printer Language Paper Size Printable Area Width LengthPostScript X 11 LetterCable Speciﬁcations Signal Signal Name Source Function Pin # Figure A.3 Centronics connector pin assignmentInit Host RS-232C Serial Interface Ccitt Settings are for 8 bit data with 1 stop bit and parity noneFigure A.4 Pin assignment for RS-232C Signal Name Pin # RS-232C Direction FunctionRS-422A Serial Interface Ccitt Figure A.5 Pin assignment for RS-422A Signal Name Pin # RS-422A Direction FunctionNull Modem Network Interface Figure A.6 Null Modem wiringAppendix B Xerox-Unique Settings Graphics are printed on the page. Figure B.1 lists the PCL Function Parameter Command Decimal Value Hexadecimal ValueEnvelope Feeder EC&l6H 027 038 108 054 Length and SizePerforation Skip Mode Margins and Text Length027 Horizontal Margins Vertical Line Spacing Horizontal Column Spacing027 Primary Symbol ISOLine EC&k0G 027 038 107 048 26 6B 30 TerminationMicrosoft Symbol EC19M 027 040 049 057 28 31 ISO027 040 054 28 36 4A Publishing DeskTop 027 040 053Pitch SpacingStroke Weight ECs16901T 027 040 115 049 1B 28 73 31 36 39 30 057 048 049 Primary Typeface FamilyUnderline Font DefaultSelect Font ID # primary font Soft Symbol Set Management / Creation027 040 # ... # 1B 28 # ... # With ID # ID # secondary 027 041 # ... # 1B 29 # ... # FontRaster Graphics GraphicsImaging Print ModelRectangle Dimensions 048 Pattern Horiz. Line EC*c1G 027 042 099 049 100% Gray EC*c100G 027 042 099 049Vert. Lines EC*c2G 027 042 099 050 Diagonal Lines EC*c3G 027 042 099 051Status Readback Function Parameter Command Decimal Value Hexadecimal Value 027 Functions Enter PCL Mode Use previous PCL027 1B 5A 027 037 048 1B 25 30 Cursor position Use currentCommand Mnemonic Parameters Context Printer CommandsPolygon Group Character Group User Deﬁned Line Type Index ,gap1 . . . gapn Line and Fill Attributes GroupControl Codes Function Symbol Decimal DescriptionTo the right of the left margin Right margin, in which case no action is26 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Appendix C Port Polling Without a Hard Disk Installed Auto Job End is On Port Polling With a Hard Disk Installed4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Appendix D Printer Options Option/Part No Description CommentsPrinter Memory Simm Font Cards Contact Xerox / Rank Xerox For PCL5e onlyHard Disk EtherTalk and TokenTalk systems require Network InterfacesPaper Trays High-Capacity Envelope Feeder Hcef High-Capacity Feeder HCFOption/Part No Description Comments Type/Part No Description Comments Additional Order ItemsEP Cartridge CablesFor more information on Xerox Software DiskettesSoftware drivers and utilities for Printer, refer to the Document300K39990 English Rank Xerox User Documentation High-Capacity Envelope Feeder Hcef P e n d i x D O r d e r i n g I n f o r m a t i o n D-13 14 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Appendix E Acoustic Noise Figures Xerox Commitment to Environmental QualityClass B Operational Safety P e n d i x E E n v i r o n m e n t a l Specification s E-5 Laser Safety Warning for Finland and Sweden Laser SafetyGlossary GL-2 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Downloaded fonts See Downloading GL-4 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e O s s a r y GL-5 GL-6 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Manual tray See MP tray GL-8 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e O s s a r y GL-9 Printer description See Description Printer reset See ResetO s s a r y GL-11 GL-12 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e O s s a r y GL-13 GL-14 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e Index Loading 2-27 to Installing 5-17 to 5-18 Slot locationReplacing 6-3 to Options 3-52 toError 7-5 to Labels 2-27 to Letterhead 2-27 to Lower tray 2-19 to Size 2-7 toUpper tray 2-19 to Options 3-42 toReset Menu 3-67 to Functions 3-67 to PCL Menu 3-15 to Options 3-18 toOptions 3-32 to Options 3-46 to System Menu 3-59 to 3-62 Options 3-60 toTest Menu 3-63 to Functions 3-64 to D e x IX-8 4 5 2 0 / 4 5 2 0 m p U s e r ’ s G u i d e