Xerox 4520mp manual Problem Action

		P r i n t e r O p e r a t i o n a l P r o b l e m s
Figure 7.5	Printer Operational Problems (continued)
Problem		Action
		D. If garbled data, check Configuration Sheet to confirm that the
		correct emulation is selected or Language Sensing is ON. Also, check
		that printer configuration matches host configuration (i.e., Baud
		Rate, Handshake, Data Bits, etc.). If not, correct configuration on
		printer and try again.
A printed page does not		1. Make certain that the software application you are using to create your print
look like it should		job is configured properly. Refer to your software documentation.
		2. Send a file containing PCL or PostScript commands to the printer.
		• If your page prints as it should, your printer and interface are functioning
		properly.
		• If your information prints correctly, but doesn’t look right, you may have:
		– An error in your command sequence/operator
		– A missing downloaded font
		– A mismatched printer option against your host formatting
		– A missing or misaligned font card
		• Command errors may be identified by looking at your input file or by
		using the Hex Dump feature on the printer. You can determine which
		fonts are in the system by printing a PCL or PS Font List. And you can
		verify your data setup by printing a Configuration Sheet and checking
		your printer setup.
In a job, a requested font,		1. Print a PCL Font List (See Chapter 3.)
which is on a font card,		• If fonts print on the Font List, your print job may need correcting.
does not print		• If fonts do not print on the Font List, power the printer OFF, remove and
		reinstall the font card. Power the printer back ON, and print another PCL
		Font List.
		• If font card is still not being recognized, try another slot or font card,
		then print another Font List.
		– If a different font slot works, contact your dealer or Xerox / Rank
		Xerox to correct the defective slot.
		– If a new font card is recognized, contact your dealer or Xerox / Rank
		Xerox about replacing the defective card.

C h a p t e r 7 : T r o u b l e s h o o t i n g ❖ 7-41