Q U A L I T Y P R O B L E M S
Quality Problems
Symptom
Light or blurred characters
DiagnosDiaDiagnosis and/or Solutiongnosis and ors and/
•You may be using Draft quality. Try selecting a better print mode using the Quality button (Normal, eXpress, Best).
•Make sure you are using good quality ink jet paper. Try another type of paper. Glossy paper provides better quality.
•If you are printing on photo, transparency, or
•The print head may need cleaning. If the test print is blank, try cleaning the print head:
•Press Menu/Exit on the Control Panel.
•Press the down Navigator button until Maintenance displays.
•Press the right Navigator button until Clean Print Head 1 displays. Press the Select button.
•If not printing on envelopes or card stock, ensure the paper thickness knob on the side of the machine is in the paper position.
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