Xerox 701P35371 Q U A L I T Y P R O B L E M S, Quality Problems, Symptom, Paper Setup button

Q U A L I T Y P R O B L E M S

Quality Problems
	Symptom	DiagnosDiaDiagnosis and/or Solutiongnosis and ors and/
	Printed image is too small	• Select Full Image from Reduce/Enlarge button.
	or off the edge of the media	• Change the document margins in the application that you are
		using.
		• Ensure you have selected the correct Paper Size from the
		Paper Setup button.
	Smudged or dark characters	• Try another type of paper. Ensure the paper is flat and
		unwrinkled.
		• Ensure the paper thickness knob on the right side of the
		WorkCentre is in the envelope position.
		• Let ink dry before handling the paper.
	Vertical straight lines are	• The print heads may be mis-aligned.
	broken or jagged in tables,	•	Press Menu/Exit on the Control Panel.
	borders, and graphs
		•	Press the down Navigator button until Maintenance
			displays.
		•	Press the right Navigator button until Align Print Head
			displays.
		•	Press the Select button.
	Printed color is	• The print head may need cleaning. Clean the print head using
	significantly different from	the Clean function found on the Control Panel under Main
	screen colors	Menu>Maintenance>Clean Print Head 1. For more
		information see the section "Cleaning the Print Head," found in
		the Maintenance chapter of this guide.
	Black and white is printing	• The copy settings may be incorrect. Check that it is not set to
	instead of color printing	Color is not set on the control panel.

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U s e r G u i d e