Q U A L I T Y P R O B L E M S

Quality Problems

 

 

 

 

 

 

Symptom

DiagnosDiaDiagnosis and/or Solutiongnosis and ors and/

 

 

 

 

Printed image is too small

• Select Full Image from Reduce/Enlarge button.

 

or off the edge of the media

• Change the document margins in the application that you are

 

 

 

 

using.

 

 

• Ensure you have selected the correct Paper Size from the

 

 

Paper Setup button.

 

 

 

 

Smudged or dark characters

• Try another type of paper. Ensure the paper is flat and

 

 

unwrinkled.

 

 

• Ensure the paper thickness knob on the right side of the

 

 

WorkCentre is in the envelope position.

 

 

• Let ink dry before handling the paper.

 

 

 

 

Vertical straight lines are

• The print heads may be mis-aligned.

 

broken or jagged in tables,

Press Menu/Exit on the Control Panel.

 

borders, and graphs

 

Press the down Navigator button until Maintenance

 

 

 

 

 

displays.

 

 

Press the right Navigator button until Align Print Head

 

 

 

displays.

 

 

Press the Select button.

 

 

 

 

Printed color is

• The print head may need cleaning. Clean the print head using

 

significantly different from

the Clean function found on the Control Panel under Main

 

screen colors

Menu>Maintenance>Clean Print Head 1. For more

 

 

information see the section "Cleaning the Print Head," found in

 

 

the Maintenance chapter of this guide.

 

 

 

 

Black and white is printing

• The copy settings may be incorrect. Check that it is not set to

 

instead of color printing

Color is not set on the control panel.

 

 

 

 

8.6

U s e r G u i d e

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Image 66
Xerox 701P35371 manual Select Full Image from Reduce/Enlarge button, Paper Setup button