C O P I E R / P R I N T E R P R O B L E M S

Copier/Printer Problems

 

 

 

 

 

Symptom

DiagnosDiaDiagnosis and/or Solutiongnosis and ors and/

 

 

 

 

Paper feed problems

• Out of paper. Add paper.

 

 

• Paper has not been loaded properly. Remove and re-insert the

 

 

paper correctly.

 

 

• There is too much paper in the paper tray. Remove some paper.

 

 

• Check paper path for obstructions.

 

 

 

 

Printed document does not

• Some PC software applications override the settings selected on

 

match selected settings

the printer driver. In this case, choose the desired settings from

 

 

the software application.

 

 

 

 

Printed page is partly blank

• The page orientation setting may be incorrect in the print driver.

 

 

Change the page orientation (e.g. portrait or landscape).

 

 

• The actual paper size and the paper size settings in the printer

 

 

driver do not match. Load the correct paper in the printer or

 

 

change the paper size selection in the printer driver.

 

 

• The printer cable may be incorrect. If not USB, the printer cable

 

 

type should be IEEE 1284 - 1994 compliant.

 

 

• Print head may need cleaning:

 

 

Press Menu/Exit on the Control Panel.

 

 

Press the down Navigator button until Maintenance

 

 

displays.

 

 

Press the right Navigator button until Clean Print Head

 

 

1 displays. Press the Select button.

 

 

 

8

U s e r G u i d e

8.9

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Image 69
Xerox 701P35371 manual P I E R / P R I N T E R P R O B L E M S