ZyXEL Communications 1001H Getting Started, Setting Up Supplemental Phone Service, Flash Key

P100IH ISDN Router

Table 8-2 Supplemental Services by switch type.

Feature:	US	DSS-1	1TR6
Call Waiting/Call Hold/Call	>	>	×
Retrieve
Three Way Calling	>	>	×
(Conference/Transfer/Drop)
Call Forwarding	>	>	×
Reminder Ring	>	×	×

8.1Getting Started

8.1.1Things you need to know before you start using Supplemental

Services.

♦In North America, Additional Call Offering (ACO) is required on your ISDN line in order to use the Call Waiting feature. Flexible Calling is required on your ISDN line in order to use the Three-Way- Calling or Call Transfer features. You need to check with your telephone company to confirm if these services are available to you and if so, are there any additional charges for them.

♦In some cases, your telephone company may only enable these features on your first directory (phone) number. In this case, you may want to request that the features be enabled on your second directory number as well.

8.2Setting Up Supplemental Phone Service

All Supplemental Phone Services are enabled by default except for Call Waiting, which is disabled by default but can be enabled in Menu 2.1- ISDN Advanced Setup. The Calling Line Indication, or Caller ID, also in this menu decides whether the other party can see your number when you call. If set to Enable (default), the Prestige sends the caller ID and the party you call can see your number, otherwise if set to Disable, the caller ID is blocked.

8.3The Flash Key

Flashing means to press the hook for a short period of time (a few hundred milliseconds) before releasing it. On newer telephones, there should be a “flash” key (button) that generates the signal electronically. If the flash key is not available, you can tap (press and immediately release) the hook by hand to achieve the same

“US” refers to a broad range of switch types supported in the USA.

8-2 Advanced Phone Services