CH A P T E R 27
Troubleshooting
This chapter covers potential problems and the corresponding remedies.
27.1 Problems Starting Up the ZyXEL Device
Table 143 Troubleshooting Starting Up Your ZyXEL Device
PROBLEM | CORRECTIVE ACTION | |
|
| |
None of the | Make sure that the ZyXEL Device’s power adaptor is connected to the ZyXEL Device | |
LEDs turn on | and plugged in to an appropriate power source. Make sure that the ZyXEL Device and | |
when I turn on | the power source are both turned on. | |
the ZyXEL | Turn the ZyXEL Device off and on. | |
Device. | ||
If the error persists, you may have a hardware problem. In this case, you should | ||
| ||
| contact your vendor. | |
|
|
27.2 Problems with the LAN
Table 144 Troubleshooting the LAN
PROBLEM | CORRECTIVE ACTION |
|
|
The LAN LEDs | Check your Ethernet cable connections (refer to the Quick Start Guide for details). |
do not turn on. | Check for faulty Ethernet cables. |
| |
|
|
| Make sure your computer’s Ethernet Card is working properly. |
|
|
I cannot access | If Any IP is disabled, make sure that the IP address and the subnet mask of the |
the ZyXEL | ZyXEL Device and your computer(s) are on the same subnet. |
Device from the |
|
LAN. |
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Chapter 27 Troubleshooting | 353 |