Oki B2500 Series manual Maintenance, Cleaning, Printer cleaning, Printer issues, Paper jam

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B2520 / B2540

then,

UNKNOWN CARD

REMOVE CARD

If the C button is pressed while the smart card is being read, the machine displays:

ACTION CANCELLED

REMOVE CARD

Cleaning

Scanner reading system cleaning

When one or more vertical lines appear on the copies, clean the glass of the scanner.

1Open the scanner cover until it is standing in vertical position.

2Wipe the glass with a soft lint-free cloth soaked with mild alcohol.

3Close the scanner cover.

4Make a copy to check that the symptoms have disappeared.

Message	Action

CLOSE COVER	The printer front cover is
PRINTER	open, close it.

TONER EMPTY	Replace the toner cartridge.
REPLACE <OK>

	A sheet of paper is jammed
	in the machine. Take out the
	toner cartridge and remove
PAPER JAM	the jammed paper sheet.
REMOVE TONER	Take out the paper tray and
	remove the jammed paper
	sheet. Then open and close
	the consumable cover.

	A sheet of paper is jammed
	in the machine. Open the
PAPER JAM	paper jam cover. Remove
EXTERNAL TRAY	the jammed paper sheet.
	Then open and close the
	consumable cover.

PAPER EMPTY	Add paper in the paper tray.

12 - Maintenance

Printer cleaning

Dust, dirtiness and paper debris on the external and internal surfaces of the printer can affect its operation. We advise that it is cleaned regularly.

Printer external cleaning

Clean the external part of the printer with a soft cloth soaked in mild detergent.

Printer issues

Error messages

When the printer encounters any of the problems described below, the corresponding message is shown on the machine display.

Message	Action

	Check the presence of a
CHECK TONER	toner cartridge in		the
	machine.

	Indicates	that	your
TONER NEAR END	consumable	will	need
	changing soon.

REPLACE PAPER	Add paper in tray.

HEATING	Message displayed		when
HEATING	starting the machine.
	starting the machine.

Paper jam

When printing, a sheet of paper may get stuck in the printer or the paper tray and cause a paper jam.

In case of a paper jam in the machine, the following message appears:

PAPER JAM

EXTERNAL TRAY

1Open the paper jam cover located at the back of the machine.

2Remove the jammed sheet of paper and close the cover.

3Open and close the consumable cover. The printer starts again automatically.

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Contents User’s Guide Dear customer Refer to the Maintenance section of this bookletDear customer ConsumablesContents Lock the machine Introduction Configuration requirements InstallationRead the counters Display the consumables status Calibrate your scannerContents Preface Environmental PrefaceInformation Software use license Preface Environmental Information Software use license Environmental InformationSoftware use license Applicable law Registered trademarksProhibited reproductions Installation InstallationLocation conditions Running environmentEP Cartridge recommendations Paper recommendationsControl panel Terminal descriptionAccessing terminal menus Command panelDevice installation Packaging contentsInstalling the document feeder Feed cassette paper insertionPush the lower panel down until it clicks Cartridge installationDevice connection Paper delivery stopStarting your device Paper insertion in the manual input tray Copy ECO mode copyCopy Simple copySpecial setup for the copying Sheet-feed analysis margins setup Paper type setupAnalysis margins setup Left and right printing margins setupFax reception FaxFax transmission Fax Saving an access codeRelay broadcast Fax answering machineRerouting fax messages to a USB memory key Fax reroutingMailBoxes MBX Fax Cancelling a transmission in progressTransmission waiting queue Printing the contents of a MBX Modifying the features of a MBXCreating an MBX Deleting a MBXMBX polling from a remote fax Deposit and PollingPlacing a document in deposit Polling a deposited documentSMS Parameters SMSSending an SMS Presentation of the senderParameters/Setup Parameters SetupTransmission report Local prefixDocument feed type Economy periodReceived faxes reduction mode Reception ModeReception without paper Number of copiesTechnical Parameters Setup / TechnicalsPrint / Functions List Printing the functions guidePrinting the logs Print the list of setupsFont printing Lock the machineCalibrate your scanner Read the countersDisplay the consumables status Creating subscribers record DirectoryCreating subscribers list Modifying a recordDirectory Directory / CancelDeleting a record or a list Printing the directorySelecting the type of your local network Local network settingsEthernet network settings Model B2540 Type of radio network Wlan networkRadio ad-hoc network Radio networks WlanSetup / Wlan / ASS. Config Configure your networkConnect your Wlan adaptor Creating or rejoining a networkSetup / Wlan / Parameters / Gateway Setup / Wlan / Parameters / Subnet MaskSetup /WLAN / Parameters / Ssid Setup / Wlan / Parameters / ModeAn example of how an AD-HOC network may be set up Setting up a multifunction machineSetting up the PC Setup / Wlan / Parameters HostnameService Message service Model B2540Connection configuration Message service Model B2540Standard settings Scan to FTPMail sorting Key USB memory keyUse of the USB memory key Print your documentsDelete your files located in the key Save a document on a USB memory KeyMedia / Delete / Manual Media / Media AnalysisConfiguration requirements PC FeaturesInstallation Install the software on your PCB2520 / B2540 Connections Make sure that your multifunction machine is powered offUSB Connection Network connectionUninstall the software from your PC PC FeaturesNext screen shows the list of compatible Preparation screen appearsMF Director Multifunction Terminals SupervisionGraphical presentation Utilities and applications activationCompanion Suite Pro LL functionalities MF MonitorDisplay the consumable status Document analysisAnalysis from a Twain compatible software PrintingCharacter recognition software OCR Printing with the multifunction machineAdd a group to the terminal address book Address bookAdd a contact to the terminal address book Import or export a directory Manage the address bookSend a fax from the hard disk or the terminal Fax communicationsPresentation of the Fax window Send a fax Follow-up of fax communications Receive a faxSend a fax from application OutboxFax parameters Cover sheet FeaturesCreating a cover sheet Click on the icon To display the available fieldsCreating a cover page template Description of the tab CoverFor the second step Presentation of the SMS window SMS CommunicationSend an SMS Click on NEW then on SMSFollow-up of SMS Access to SMS parametersSent item memory items sent Description of the tab Logs and ReportsService MaintenanceToner cartridge replacement Issues with smart cardsCleaning MaintenancePrinter cleaning Printer issuesCommunication errors Scanner issuesMiscellaneous issues Transmission from the feeder Communication error codesTransmission from memory General codesPhysical specifications SpecificationsElectrical specifications Environmental specificationsReference paper Consumable specificationsIBC PobÔežní 186 00 Praha Czech Republic Tel. +420 224 Oki Systems Iberica, S.A Kat 18 D 35 34394 Levent İstanbul Tel +90 212 279 Oki Europe Limited 07077701 iss.1