Oki B2500 Series manual Scanner issues, Miscellaneous issues, Communication errors

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B2520 / B2540

The fusion unit can reach a very high temperature during the operation. To prevent any harm, do not touch this area.

In case of paper jam, the following message appears:

PAPER JAM

REMOVE TONER

1Remove the toner cartridge and check if a sheet is jammed.

2Remove the sheet of paper which causes the paper jam.

3Put the toner cartridge in the machine, or remove the paper tray and remove the sheet of paper which causes the paper jam.

4Check that the paper sheets in the paper tray are correctly placed.

5Replace the paper tray in the machine.

Scanner issues

When a paper jam occurs, the following message appears:

REMOVE DOCUMENT

CONFIRM <STOP>

1Open the scanner cover.

2

1

2Remove the jammed paper without tearing it.

The following message appears:		Maintenance
CLOSE COVER		Maintenance
CLOSE COVER
SCANNER
3 Close the scanner cover.
Miscellaneous issues
When turning on the terminal, nothing is displayed on		-
the screen.		-
Check the connection between the power cord and the		12
Check the connection between the power cord and the
outlet.
The terminal does not detect the presence of the
document inserted in the scanner document feeder.
The message READY does not appear on the screen.
At the start and during scanning, REMOVE DOCUMENT
appears on the screen.
1 Remove the document or press key	.

2Check the thickness of the document (50 sheets of paper of 80 g/m2).

3Iron out the sheets if needed.

4Help the sheets along.

The terminal does not receive any faxes.

1Check that the telephone line cable is correctly plugged in.

2Check that there is a tone signal on the telephone

line by means of the key .

You receive a blank page.

1Make a photocopy of a document; if it is correct then your fax is functioning normally.

2Call back the subscriber and have him resend the document. It was probably sent with the sheet inserted backwards.

You cannot send a fax.

1Check that the telephone line cable is correctly plugged in.

2 Check the tone by pressing the key

.

3Check the prefix is correctly programmed and used.

Communication errors

If the communication fails, the terminal advises you of an automatic retry later.

Example of what is displayed:

Current time	FRI 12 DEC 20:13
Time of next try	0142685014 20:18

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Contents User’s Guide Dear customer Refer to the Maintenance section of this bookletDear customer ConsumablesContents Read the counters Introduction Configuration requirements InstallationLock the machine Display the consumables status Calibrate your scannerContents Preface Information Software use licensePreface Environmental Environmental Information Preface Environmental Information Software use licenseSoftware use license Registered trademarks Prohibited reproductionsApplicable law Location conditions InstallationInstallation Running environmentPaper recommendations EP Cartridge recommendationsTerminal description Control panelCommand panel Accessing terminal menusInstalling the document feeder Packaging contentsDevice installation Feed cassette paper insertionCartridge installation Push the lower panel down until it clicksPaper delivery stop Starting your deviceDevice connection Paper insertion in the manual input tray Copy ECO mode copyCopy Simple copySpecial setup for the copying Analysis margins setup Paper type setupSheet-feed analysis margins setup Left and right printing margins setupFax Fax transmissionFax reception Relay broadcast Saving an access codeFax Fax answering machineFax rerouting Rerouting fax messages to a USB memory keyCancelling a transmission in progress Transmission waiting queueMailBoxes MBX Fax Creating an MBX Modifying the features of a MBXPrinting the contents of a MBX Deleting a MBXPlacing a document in deposit Deposit and PollingMBX polling from a remote fax Polling a deposited documentSending an SMS SMSSMS Parameters Presentation of the senderParameters Setup Parameters/SetupDocument feed type Local prefixTransmission report Economy periodReception without paper Reception ModeReceived faxes reduction mode Number of copiesSetup / Technicals Technical ParametersPrinting the functions guide Print / Functions ListFont printing Print the list of setupsPrinting the logs Lock the machineRead the counters Display the consumables statusCalibrate your scanner Creating subscribers list DirectoryCreating subscribers record Modifying a recordDeleting a record or a list Directory / CancelDirectory Printing the directoryLocal network settings Ethernet network settings Model B2540Selecting the type of your local network Radio ad-hoc network Wlan networkType of radio network Radio networks WlanConnect your Wlan adaptor Configure your networkSetup / Wlan / ASS. Config Creating or rejoining a networkSetup /WLAN / Parameters / Ssid Setup / Wlan / Parameters / Subnet MaskSetup / Wlan / Parameters / Gateway Setup / Wlan / Parameters / ModeSetting up the PC Setting up a multifunction machineAn example of how an AD-HOC network may be set up Setup / Wlan / Parameters HostnameMessage service Model B2540 ServiceStandard settings Message service Model B2540Connection configuration Scan to FTPMail sorting Use of the USB memory key USB memory keyKey Print your documentsMedia / Delete / Manual Save a document on a USB memory KeyDelete your files located in the key Media / Media AnalysisInstallation PC FeaturesConfiguration requirements Install the software on your PCB2520 / B2540 USB Connection Make sure that your multifunction machine is powered offConnections Network connectionNext screen shows the list of compatible PC FeaturesUninstall the software from your PC Preparation screen appearsGraphical presentation Multifunction Terminals SupervisionMF Director Utilities and applications activationDisplay the consumable status MF MonitorCompanion Suite Pro LL functionalities Document analysisCharacter recognition software OCR PrintingAnalysis from a Twain compatible software Printing with the multifunction machineAddress book Add a contact to the terminal address bookAdd a group to the terminal address book Manage the address book Import or export a directoryFax communications Presentation of the Fax window Send a faxSend a fax from the hard disk or the terminal Send a fax from application Receive a faxFollow-up of fax communications OutboxFax parameters Creating a cover sheet FeaturesCover sheet Click on the icon To display the available fieldsDescription of the tab Cover Creating a cover page templateFor the second step Send an SMS SMS CommunicationPresentation of the SMS window Click on NEW then on SMSSent item memory items sent Access to SMS parametersFollow-up of SMS Description of the tab Logs and ReportsToner cartridge replacement MaintenanceService Issues with smart cardsPrinter cleaning MaintenanceCleaning Printer issuesScanner issues Miscellaneous issuesCommunication errors Transmission from memory Communication error codesTransmission from the feeder General codesElectrical specifications SpecificationsPhysical specifications Environmental specificationsConsumable specifications Reference paperIBC PobÔežní 186 00 Praha Czech Republic Tel. +420 224 Oki Systems Iberica, S.A Kat 18 D 35 34394 Levent İstanbul Tel +90 212 279 07077701 iss.1 Oki Europe Limited