Toshiba r500 manuals
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198 pages 2.91 Mb
2 Table of ContentsPreface General Precautions Chapter 1 Getting Started Chapter 2 The Grand Tour 3 Chapter 3 Hardware, Utilities and OptionsChapter 4 Operating Basics Chapter 5 The Keyboard Chapter 6 Power and Power-UpModes Chapter 7 HW Setup & BIOS Setup 4 Chapter 8 TroubleshootingAppendix A Specifications Appendix B Display Controller and Video mode Appendix C Wireless LAN Appendix D Intel® Matrix Storage Manager Appendix E Bluetooth wireless technology Interoperability Appendix F AC Power Cord and Connectors TOSHIBA Anti-theft Protection Timer Appendix H Legal Footnotes Glossary Index 5 CopyrightDisclaimer Trademarks 6 FCC information7 EU Declaration of ConformityVCCI Class B Information Following information is only for EU-memberstates: 8 PrefaceConventions9 IconsKeys Key operation When procedures require an action such as typeface you see to the left Display the computer that appear on its display screen Messages 10 Terminology 11 General PrecautionsCreating a computer-friendlyenvironment Stress injury 12 Heat injuryPressure or impact damage PC Card overheating Mobile phones Instruction Manual for Safety and Comfort 13 Getting StartedEquipment checklist 15 Getting Started16 Connecting the AC adaptor■Do not use a 3-pinto 2-pinconversion plug 18 Opening the displayThe display panel can be opened to a wide range of angles for optimal viewing ■Do not press or push on the display panel ■Do not lift the computer by the display panel 19 Turning on the power■Volume cannot be adjusted during Windows Setup 1.Open the display panel 2.Press and hold the computer's power button for two or three seconds Starting up for the first time When it is displayed, be sure to read the Software License Terms carefully Turning off the power Shut Down mode (Boot Mode) 20 Make sure the3.Click Start 4.Click the arrow button ( ) located in the power management buttons ( ) and select Shut Down from the menu 5.Turn off any peripheral devices connected to your computer Sleep Mode Turning Off Your Computer where Electronic Devices are Regulated or Controlled ■Before entering Sleep Mode, be sure to save your data 21 Benefits of Sleep ModeExecuting Sleep Mode 22 Sleep Mode limitationsBenefits of Hibernation Mode Starting Hibernation Mode 23 Automatic Hibernation ModeData save in Hibernation Mode 24 System Recovery Options25 System Recovery28 The Grand TourFront with the display closed 29 Left side30 Right sideOptical disc drive 31 The computer is configured with a DVD SuperMulti drive Some models are equipped with an optical disc drive Slide this switch to the left to turn off Wireless LAN and Bluetooth functions. Slide it to the right to turn on the functions Only some models are equipped with Bluetooth and Wireless LAN functions Always turn off Do not use the bit or 32-bit(CardBus) PC Card device Universal Serial Bus One Universal Serial Bus port is on the right side Refer to Left side section, for details Left side This jack lets you connect to a LAN. The adaptor has built-insupport for Ethernet LAN (10 megabits per second, 10BASE-T),Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T).Refer to Chapter 4 Operating Basics, for details 32 Back33 Underside34 Front with the display open35 Display hingesDisplay screen Touch Pad Touch Pad control buttons Microphone Keyboard Speaker Power button TOSHIBA Assist button 36 Back light On/OffFingerprint Sensor LCD Sensor switch System and Maintenance -> Power Options 37 Indicators39 Optical disc drives40 DVDsFormats DVD Super Multi drive DVD Super Multi driveDVD read DVD-Rwrite DVD-RWwrite DVD+R write DVD+RW write DVD-RAMwrite CD read CD-Rwrite CD-RWwrite 41 AC adaptor42 Hardware, Utilities and OptionsHardware43 MemoryBuilt-in Slot Video RAM Start -> Control Panel -> Appearance and Personalization -> Personalization -> Display Settings Advanced Settings Legal Footnote (Memory (Main System))*3 Power Legal Footnote (Battery Life)*4 44 DisksThis computer is equipped with one of the following hard disk drive types. The capacity of each hard disk drive model is different ■ 40.0 billion bytes (37.25 GB) ■ 60.0 billion bytes (55.89 GB) ■ 80.0 billion bytes (74.53 GB) ■ 100.0 billion bytes (93.16 GB) ■ 120.0 billion bytes (111.79 GB) ■ 160.0 billion bytes (149.05 GB) Please note that part of the hard disk drive's overall capacity is reserved as administration space Legal Footnote (Hard Disk Drive (HDD) Capacity)*5 Optical disc drive this computer. Some models are equipped with an optical disc drive ■ DVD Super Multi drive 2.6GB and 5.2GB DVD-RAMmedia cannot be read from or written to Display 12.1" TFT LCD screen, 16 million colors, with a resolution of 1280 horizontal x 800 vertical pixels WXGA Legal Footnote (LCD)*6 For more information regarding the LCD, please refer to the Legal Footnotes section in Appendix H or click the *6 above 45 Legal Footnote (Graphics Processor Unit ("GPU"))*7Sound Communications 46 Special featuresKeypad overlay 47 A ten-keynumeric keypad is integrated into thekeyboard. Please refer to the Keypad overlay section in Chapter 5, The Keyboard, for information on using this feature Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer A specific hot key function automatically locks the system providing data securityIntelligent power supply *1 Battery save mode specified in the Power Options Panel power on/off This feature automatically turns power to theLow battery automatic Hibernation Mode *1 Heat dispersal *1 To protect against overheating, the processor has an internal temperature sensor so that, if the level, the cooling fan is turned on or the processing speed is lowered. This can be the computer to detect vibration and shocks, and automatically moves the hard disk drive's read/write head to a safe position in order to reduce the risk of damage that could be caused by head-to-diskcontact. Refer to the Using the Using the Hard Disk Drive (HDD) Protection section in Chapter 4, Operating Basics, for more details 48 TOSHIBA Value Added Package49 Utilities and ApplicationsDVD Video Player All Programs InterVideo WinDVD InterVideo WinDVD for TOSHIBA Bluetooth Stack for Windows by Toshiba 50 such as printers and mobile phonesTOSHIBA SD Memory Boot Utility Utilities SD Memory Boot Utility Memory Card Format TOSHIBA ConfigFree Networking ConfigFree 51 TOSHIBA DiscCreator TOSHIBA -> CD&DVD Applications -> Disc Creator TOSHIBA DVD-RAM All Programs -> TOSHIBA -> CD&DVD Applications -> DVD-RAMUtility CD/DVD Drive Acoustic Silencer Windows Mobility Center Lock 52 Optional devices53 Inserting a PC CardTo insert a PC Card, follow the steps as detailed below: 1.Press the PC Card eject button to partially extend it out of the computer 3.Grasp the Dummy card and draw it 4.Insert the PC Card into the PC Card slot on the side of the computer 5.Press the PC Card gently to ensure a firm connection is made Removing a PC Card To remove a PC Card, follow the steps as detailed below: 1.Open the Safely Remove Hardware icon on the Windows Task Bar 2.Point to PC Card and click the left Touch Pad control button 3.Press the PC Card eject button to partially extend it out of the computer 54 5. Grasp the PC Card and remove it6. Insert the Dummy card into the PC Card slot When you do not use a PC card, please be sure to insert a Dummy card Set the SD Card type SD memory cards and SDHC memory cards in the SD Card slot ■SD and SDHC memory cards appear the same externally ■ The SD memory card logo is () ■The SDHC memory card logo is ( ) 8MB, 16MB, 32MB, 64MB, 128MB, 256MB 512MB, 1GB, 2GB SDHC 4GB, 8GB 55 Inserting an SD/SDHC CardTo insert an SD/SDHC Card, follow the steps as detailed below: 1.Insert the SD/SDHC Card into the SD Card slot on the side of the computer 2.Press the SD/SDHC Card gently to ensure a firm connection is made ■Make sure the SD/SDHC Card is oriented properly before you insert it Removing an SD/SDHC Card To remove an SD/SDHC Card, follow the steps as detailed below: 2.Point to SD Memory Card and click the left Touch Pad control button 3.Press the SD/SDHC Card to partially extend it out of the computer 4.Grasp the SD/SDHC Card and remove it 56 SD/SDHC memory card57 Memory card careAdditional memory module 58 Point to note about memory module errorIf you install a memory module that is not compatible with the computer, the ■ If there is an error: repeatedly flashes orange twice, then blue once Installing a memory module To install a memory module, follow the steps as detailed below: Set the computer to Boot Mode and turn its power off - make sure the Turning off the power Remove the AC adaptor and all cables and peripherals connected to the computer Turn the computer upside down and remove the battery pack (refer to the Replacing the battery pack Use a point size 0 Phillips screwdriver 60 Removing a memory module62 External monitorConnecting the monitor cable 1.Turn the computer's power off 2.Connect the monitor cable to the external monitor port 3.Turn the external monitor's power on 4.Turn the computer's power on 63 USB FDD KitConnecting the USB floppy diskette drive 64 Disconnecting the USB floppy diskette driveWait for the 2.Click the Safely Remove Hardware icon on the Windows Task Bar 3.Click the USB floppy diskette drive device that you want to remove i.LINK (IEEE1394) ■Digital video cameras ■Hard disk drives ■MO drives ■Writable optical disc drives Precautions ■Make sure data transfer has ended or turn off the computer, before you: ■Connect/disconnect an i.LINK device to/from the computer 65 ConnectingDisconnecting2.Point to i.LINK (IEEE1394) device and click TOSHIBA Slim Port Replicator 66 Security lockConnecting the security lock 67 Optional accessories68 Wireless OpticalMouse with Technology Wireless Stereo Headset with Bluetooth 2.0+EDR Module Kit External DVD Super Multi Drive External CD RW/DVD-ROMDrive 69 Operating BasicsUsing the Touch Pad 70 Using the Fingerprint Sensor71 Points to note about the Fingerprint Sensor72 Observe the following to improve the fingerprint recognition success rate■Enroll two or more fingers ■The recognition success rate may differ from user to user Setup Procedure Please use the following procedure when first using fingerprint authentication Fingerprint Registration This sensor has the memory space for at least To run this program, clickTrueSuite Access Manager Fingerprint Application ■Click the Fingerprint Application icon in the Task Bar 73 On theAt the 6.Register your fingerprint on the Fingerprint Image Capture screen When theStore To Sensor Store fingerprint to Sensor Finish How to Delete the Fingerprint Data 3.The User's Fingers screen is displayed ■To delete all registered fingerprints1.Click Delete All Fingerprints 2.Follow the on-screeninstructions to deleted the registered fingerprints ■To delete individual fingerprints 1.Click the fingerprint mark above the registered finger2.Click Delete All Fingerprints Yes 74 WhenIn use, please be aware of the following limitations of the fingerprint sensor: Toshiba does not guarantee that this fingerprint recognition technology will be Points to note about the Fingerprint Utility software The Encrypting File System (EFS) is a Windows VistaTM feature Windows Logon via Fingerprint Authentication 75 Fingerprint Authentication Procedure1.Start up the computer At the Windows Fingerprint Pre-OSAuthentication General 76 How to Enable Fingerprint Pre-OSAuthentication SettingsFingerprint Application with Admin Allow Setting menu Exit Fingerprint Single-SwipeSign On Feature How to Enable Fingerprint Single-SwipeSign On Feature 77 Using optical disc drives81 Writing CD/DVDs on DVD Super Multi drives82 Before writing or rewritingCD-R: CD-RW: (Multi-Speedand High-Speed) CD-RW: (Ultra-Speed) DVD-R: DVD Specifications for Recordable Disc for General Version DVD+R: DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version DVD+RW: 83 DVD-RAM:(DVD Super Multi drive only)DVD Specifications for DVD-RAMDisc for Version 2.0, Version 2.1 or Version 84 ■CD-RW(Ultra Speed +) media should not be used as data may be lost or damagedWhen writing or rewriting Always copy data from the hard disk drive to the optical media - do not use the ■Do not perform any of the following actions: ■Change users in the Windows VistaTM operating system ■Start a communication application such as a modem ■Apply impact or vibration to the computer ■Use the audio/video control button to reproduce music or voice ■Open the optical disc drive 85 TOSHIBA Disc Creator■DVD Video cannot be created using TOSHIBA Disc Creator ■DVD Audio cannot be created using TOSHIBA Disc Creator DVD-RAM You cannot back up ■TOSHIBA Disc Creator cannot record in packet format If you add data to a TOSHIBA Disc Creator does not support recording to 86 When you back up a■You cannot partially delete any data written to a CD-RW, DVD-RWor DVD+RW disc Data Verification 1.Display the setting dialog box by one of the following two steps: Select in the menu2.Mark the Verify written data check box Mark the check box3.Select File Open or Full Compare mode mode 4.Click the OK button How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information When Using Ulead DVD MovieFactory® for TOSHIBA How to make a DVD-Video to launch DVD MovieFactory 2.Insert a DVD-RWor DVD+RW disc in Burner to launch dialog box, choose to invoke Page 4.Choose DVD-Video format 5.Choose the capture source is DV 6.Press Capture button 87 How to learn more about Ulead DVD MovieFactory®Important information for use 88 Media care90 Sound System92 Wireless communications93 Setting1.Please make sure that the Wireless Communication Switch is turned on Please make sure that the is turned on 2.Click Start and then click Connect To to display Connect to a network window3.Click Set up a connection or network Security Bluetooth wireless technology Worldwide operation Radio links 94 Product Support:95 LAN97 Computer Handling98 Using the Hard Disk Drive (HDD) Protection99 TOSHIBA HDD Protection PropertiesHDD Protection You can choose whether to enable or disable TOSHIBA HDD Protection Detection Level 3D Viewer The 3D Viewer can be started from the icon in the task tray 100 Heat dispersal101 The Keyboard108 Power and Power-UpModesPower conditions 109 Monitoring of power condition110 DC IN indicatorIndicates the AC adaptor is connected and is correctly supplying power to the computer Flashing orange Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if it still does not operate properly, you should contact your reseller or dealer Power indicator and the computer is turned on Indicates that the computer is in Sleep Mode and or battery) to maintain this condition. In Sleep off for two seconds 111 Battery112 Care and use of the battery packRefer to the enclosed for detailed precautions and handling instructions ■Offensive or unusual odor ■Excessive heat ■Discoloration ■Deformation, cracks or leaks ■Smoke ■Other unusual event during use, such as abnormal sound 113 The computer's RTC battery is aCharging the batteries You must recharge a battery pack when it becomes discharged Procedures Time Refer to User Information Guide about Charging time 114 Battery charging noticeMonitoring battery capacity 115 Technology which increases battery operating timeThe following functions allow for increased battery operating time 1.Semi-transparentLCD BackLight On/Off button (please refer to the Multi-field BIOS Setup Program 2.ODD Optical disc drive power on/off function (please refer to the Hot keys Performance/Battery Life Settings (BIOS Setup) (please refer to the ■Gfx Render Clock switching ■Memory operating frequency switching 4.LAN Built-in Maximizing battery operating time ■Processor speed ■Screen brightness ■System Sleep Mode ■System Hibernation Mode ■Display power off period ■Hard disk drive power off period ■How much charge the battery contained to begin with ■Where you store your programs and data ■The environmental temperature - operating time decreases at low temperatures 116 Retaining data with power offExtending battery life To maximize the life of your battery packs: 1.Turn off the computer's power 5.Charge the battery pack until the Battery indicator glows blue ■If you have extra battery packs, rotate their use ■Store spare battery packs in a cool dry place out of direct sunlight 117 Replacing the battery packPlease be aware that the battery pack is classified as a consumable item Removing the battery pack To remove a discharged battery, follow the steps as detailed below: 1.Save your work 2.Turn the computer's power off - ensure that the Power indicator is off 3.Remove all cables and peripherals that are connected to the computer 4.Close the display panel and turn the computer upside down 5.Slide the battery lock (1) into its ( ) position 118 TOSHIBA Password Utility119 User Password field■Set (button) ■Delete (button) ■Change (button) (text box) Refer to Starting and Ending the BIOS Setup Program section in Chapter Refer to section in Chapter for more information 120 User Token field■Create (button)Start ->All Programs ->TOSHIBA ->Utilities ->SD Memory Card Format ■Disable (button) (button) Supervisor PasswordC:\Program Files\Toshiba\PasswordUtility\TOSPU.exe This utility lets you do the following: ■Register, delete or change the Supervisor Password ■Create or invalidate a Supervisor Password token ■Specify restrictions for general users 121 Power-upmodes122 Panel power on/offSystem Auto Off 123 HW Setup & BIOS SetupAccessing HW Setup HW Setup window 130 BIOS Setup Program131 Ending the BIOS Setup Program HalfwayNot Registered Supervisor Password has not been registered (Default) Supervisor Password has been registered ■Configuration changes in the BIOS Setup Program ■Configuration changes in the HW Setup utility ■Selection of the startup device during computer recovery Core Multi - Processing The Core Multi-Processingsets the CPU operating mode Enabled is Dual Core mode Disabled is Single Core mode Enables Core Multi - Processing functions Disables Core Multi - Processing functions 132 Virtualization TechnologyEnhanced C-States Execute-DisableBit Capability 133 Auto Power Onon Battery Critical Battery Wake-up 134 LCD Display StretchSelect the display function of the computer's display panel Display modes with low resolution are stretched and displayed (Default) Display modes with low resolution are not stretched and displayed in their original state Security controller TPM Enable Trusted Platform Module security Disable Trusted Platform Module security (default) Clear TPM Owner The procedure to follow is as detailed below: Move the cursor to the A message is displayed at which you should press the The Trusted Platform Module setting will then change from beingEnable Disabled Infineon TPM Installation Guide C:\TOSAPINS\Infineon TPM Installation Guide 135 Diagnostic ModeAllows you to set whether the BIOS diagnostic test is enabled or disabled The diagnostic test is disabled (Default) The diagnostic test is enabled SATA Controller Mode This feature sets the SATA Controller Mode The SATA Controller Mode is supported with some models Sets AHCI which is the mode for Windows Vista™ (Default) Sets the mode for legacy OS. Use this mode when the driver corresponding to AHCI is not used Multi-FieldDriving This lowers the power consumption of the computer's display panel Disables Multi-FieldDriving feature (Default) This setting is recommended, when playing the movies (e.g. DVD Video) Performance/Battery Life Setting This mode will give priority to battery operating time over computer processing power This mode will give priority to computer processing power over battery operating time This feature enables or disables the Wireless LAN Enables Wireless LAN functions (Default) Disables Wireless LAN functions 136 TroubleshootingProblem solving process 138 Hardware and system checklist139 System start-upSelf testIn Touch with Tomorrow TOSHIBA Boot Priority Power Overheating power down 140 AC powerBattery 142 Real Time ClockThe following message is Displayed on the screen: 1.Press the F1 key - the BIOS setup application will load 2.Set the date in the System Date field 3.Set the time in the System Time field 4.Press the END key - a confirmation message will be displayed Password Keyboard Some letter keys Check that the numeric keypad overlay is not produce numbers activated - press the FN + F11 hot key and try typing again Output to screen is Please refer to your software's documentation to garbled ensure that its is not remapping the keyboard in any way (remapping involves changing or reassigning the function of each key) If you are still unable to use the keyboard, you should contact your reseller, dealer or service provider 143 Internal display panel&BIOS Setup, for further information BIOS Setup No display Press the FN + F5 hot keys to adjust the display an external monitor Markings appear on the These marks may have come from contact with computer's display the keyboard and Touch Pad while the display panel a clean dry cloth or, if this fails, with a good screen cleaner and always ensure you let the display panel dry properly before closing it Problems above remain You should initially refer to the documentation unresolved or other supplied with you software to determine if it is problems occur this that is causing the problems. Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer If you are still unable to resolve the problem contact your reseller, dealer or service provider Hard disk drive Computer does not boot Check to see whether that is a floppy diskette in 145 USB floppy diskette drive146 SD/SDHC Card errorRemove the SD/SDHC Card from the computer occurs and then reinsert it in order to ensure it is firmly connected If the problem persists, then you should refer to the documentation supplied with your SD/SDHC Card for further information You cannot write to an SD/SDHC Card and check to ensure that it is not write protected You cannot read a file Check to ensure the required file is actually on the SD/SDHC Card that is inserted into the 147 Pointing deviceTouch PadControl Panel -> Hardware and Sound -> Mouse Buttons the Pointer Options tab OK 148 The reaction of Touch pad is either too sensitive or not sensitive enoughAdjust the touch Sensitivity1.Click Start -> Control Panel -> Hardware and Sound -> Mouse icon 2.Within the Mouse Properties window, click the Advanced tab3.Click the Advanced feature settings button4.Advanced feature settings is displayed is displayed 6.Detailed Touch Pad settings window is displayed 7.Move the slider bar to adjust the sensitivity in the Touch Sensitivity 8.Click OK button 9.Click the OK button on Advanced feature setting screen USB mouse On-screenpointer does not respond to mouse operation Remove the mouse from the computer and then reconnect it to a free USB port it in order to ensure it is firmly attached Double-clickingdoes 1. To access this utility, click Start -> Control 2. Within the Mouse Properties window, click 3. Set the double-clickspeed as required and 149 Fingerprint Sensor150 USB deviceUSB device does not Remove the USB device from the computer and work then reconnect it to a free port it in order to Ensure that any required USB device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation If you are using an operating system that does not support USB, you are still able to use a USB mouse and/or USB keyboard by setting the USBKB/Mouse Emulation option within the option within the TOSHIBA HW Setup utility to Enabled 0.5seconds) in the following way; If there is an error: repeatedly flashes orange twice, then blue once 2.Disconnect the AC adaptor and all peripheral devices 3.Remove the battery pack 4.Remove the incompatible memory module 5.Install the battery and/or connect the AC adaptor 6.Turn on the computer 151 Sound systemNo sound is heard Adjust the volume control dial Check the software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound function is enabled and that settings for elements such as I/O port address, interrupt level and DMA channel are correct for your software, and that they do not conflict with any other hardware devices connected to the computer For further information on these settings, please refer to the documentation supplied with your audio device Annoying sound is In this instance you may be experiencing heard feedback from either the internal microphone or an external microphone connected to the computer - please refer to Sound System in Chapter 4, Operating Basics for further 153 i.LINK (IEEE1394) deviceLAN 154 BluetoothCheck to ensure the computer's Wireless Bluetooth device Communication Switch is set to on Check to ensure the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer - the built-in Bluetooth hardware cannot operate Recovery Discs"The Recovery Disc Creator can not be launched because there is no recovery partition Restoring the pre-installed software from your created Recovery Discs 155 Disposing of the computer and the computer's batteries■Selecting Delete for a target file ■Putting files in the Recycle Bin and emptying the Recycle Bin ■Reformatting the media ■Reinstalling an operating system from the recovery CD-ROM ■Physically destroy the hard disk drive ■Use a proven specialized utility to overwrite all data 156 TOSHIBA support157 SingaporeSpain United States of America United Kingdom The Rest of Europe 158 SpecificationsPhysical Dimensions Environmental Requirements 160 Display Controller and Video modeDisplay controller Video mode 161 Wireless LAN165 Intel® Matrix Storage Manager168 Bluetooth wireless technologyInteroperability170 Bluetooth wireless technology and your HealthRegulatory statements 173 Using Bluetooth® Adaptor from TOSHIBA equipment in Japan1. Sticker Please put the following sticker on computer incorporating this product 2.Indication The indication shown below appears on this equipment (1)2.4 : This equipment uses a frequency of 2.4 GHz (2)FH : This equipment uses FH-SSmodulation (3)1: The interference range of this equipment is less than 10 m (4)This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz It is impossible to avoid the band of mobile object identification systems 3. TOSHIBA Direct PC Monday - Friday : 10:00-17:00 Toll Free Tel Direct Dial FAX 174 Device Authorization 175 AC Power Cord and Connectors176 Finland:Sweden: France: Switzerland: Germany: United Kingdom: USA Europe 177 TOSHIBA Anti-theftProtection Timer178 Legal Footnotes182 Glossary183 LED: light emitting diodeLSI: large scale integration MB: megabyte MS-DOS: Microsoft Disk Operating System OCR: optical character recognition (reader) PCB: printed circuit board PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock SCSI: small computer system interface SIO: serial input/output TFT: thin-filmtransistor UART: universal asynchronous receiver/transmitter USB: Universal Serial Bus UXGA: ultra extended graphics array VGA: video graphics array VRT: voltage reduction technology WXGA: wide extended graphics array XGA: extended graphics array allocate: To assign a space or function for a specific taskalphanumeric: alternating current (AC): analog signal: ANSI: antistatic: A material used to prevent the buildup of static electricity 184 bit:cache memory: capacity: 185 card: Synonym for board. See board. See CardBus: An industry standard bus for 32-bitPC Cards See chassis: The frame containing the computer cold start: Starting a computer that is currently off (turning on the power)COM1, COM2, COM3 and COM4: commands: communications: 186 components: Elements or parts (of a system) which make up the whole (system)computer program: computer system: configuration: control keys: controller: co-processor: CPS: CPU: CRT: cursor: data: data bits: DC: default: delete: device driver: dialog box: disk drive: disk storage: display: documentation: 187 DOS: Disk Operating System. See operating systemdriver: DVD-R (+R -R): DVD-RAM: DVD-ROM: DVD-RW (+RW -RW): echo: erase: See delete delete 2) A means of aborting the task currently in progress 188 execute: To interpret and execute an instructionExtended Capability Port: fast infrared: file: fingerprint sensor: firmware: floppy diskette: A removable disk that stores magnetically encoded datafloppy diskette drive (FDD): Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys folder: An icon in Windows used to store documents or other foldersformat: function keys: gigabyte (GB): graphics: hard disk: hard disk drive (HDD): hardware: hertz: A unit of wave frequency that equals one cycle per secondhexadecimal: host computer: hot key: HW Setup: icon: i.LINK (IEEE1394): input: instruction: interface: 189 To physically connect one system or device to another to exchange informationinterrupt request: A signal that gives a component access to the processor KB: See kilobytekeyboard: kilobyte (KB): level 2 cache: See cache 190 cacheLight Emitting Diode (LED): Liquid Crystal Display (LCD): LSI: Large Scale Integration 2)An integrated circuit that uses large scale integrationmain board: See motherboard motherboardmegabyte (MB): megahertz: menu: microprocessor: mode: monitor: motherboard: MP3: non-system disk: nonvolatile memory: numeric keypad overlay: OCR: online state: operating system: 191 output: The results of a computer operation. Output commonly indicates dataparity: password: pel: peripheral component interconnect: An industry standard 32-bitbus An industry standard 32-bit busperipheral device: pixel: plug and play: port: Power Saver: printed circuit board (PCB): program: prompt: Random Access Memory (RAM): restart: RGB: 192 RJ45: A modular LAN jackROM: SCSI: SD/SDHC Card: serial communications: 193 serial interface:SIO: soft key: software: stop bit: subpixel: synchronous: system disk: terminal: TFT display: TTL: Universal Serial Bus: VGA: 194 volatile memory:warm start: window: Wireless LAN: write protection: 195 Index
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1 Portégé® R500 Series User’s Guide27 ContentsThis guide Safety icons Other icons used Other documentation Service options Selecting a place to work Creating a computer-friendlyenvironment Keeping yourself comfortable Precautions Important information on your computer’s cooling fan Setting up your computer Setting up your software Registering your computer with Toshiba Adding optional external devices Connecting to a power source Charging the main battery 28 Using the computer for the first timeOpening the display panel Your computer’s features and specifications Turning on the power Adding memory (optional) Installing a memory module Removing a memory module Checking total memory Hard Drive Recovery Utilities Creating Recovery CDs/DVDs Hard Disk Drive Recovery using the recovery partition Recovery media Installing drivers and applications Using the TouchPad™ Scrolling with the TouchPad™ Control buttons Disabling or enabling the TouchPad™ Using external display devices Directing the display output when you turn on the computer Adjusting the quality of the external display Using an external keyboard Using a mouse Connecting a printer Setting up a printerConnecting an optional external diskette drive Turning off the computer Options for turning off the computer Using the Turn Off Computer or Shut Down commands Using and configuring Hibernation mode Using and configuring Standby mode Closing the display panel 29 Caring for your computerCleaning the computer Moving the computer Using a computer lock Computing tips Using the keyboard Character keys Making your keyboard emulate a full-size keyboard Ctrl, Fn, and Alt keys Function keys Special Windows® keys Overlay keys Using the overlay to type numeric data Starting a program Starting a program from the Start menu Starting a program from Windows® Explorer Starting a program from the Run dialog box Saving your work Printing your work Backing up your work Restoring your work Using the optical drive Optical drive components Inserting a compact disc Playing an audio CD Playing optical media Creating a CD/DVD Removing a disc with the computer on Removing a disc with the computer off Caring for CD or DVD discs Toshiba’s online resourcesToshiba’s energy-saverdesign 30 Outdoor display switchRunning the computer on battery power Battery Notice Power management Using additional batteries Charging batteries Charging the main battery Charging the RTC battery Monitoring main battery power Determining remaining battery power What to do when the main battery runs low Setting battery alarms Conserving battery power Power Profiles Using a hot key to set the Power Profile Changing the main battery Removing the battery from the computer Inserting a charged battery Taking care of your battery Safety precautions Maintaining your battery Disposing of used batteries Traveling tips Exploring the desktop Finding your way around the desktop Setting up for communications Connecting your computer to a network An overview of using the Internet The Internet The World Wide Web Internet Service Providers Connecting to the Internet 31 Uploading to, and downloading filesfrom, the Internet Exploring audio features Recording sounds Using external speakers or headphones Using PC Cards Inserting a PC Card Removing a PC Card Setting up a PC Card for your computer Using an SD™ card Installing SD card drivers Inserting an SD card Formatting an SD card Using Standby or Hibernate while using the SD card Removing an SD card Using the i.LINK® port Using an expansion device Using an Optional Toshiba Slim Port Replicator II with your computer TOSHIBA Assist Connect Secure Protect & Fix Optimize TOSHIBA Application Installer Setting passwords Using an instant password Using a supervisor password Using a user password Deleting a user password TOSHIBA Security AssistTOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility 32 Fn-esse®Starting Fn-esse® Using drag-and-dropto assign a key Using the keyboard or pointing device to assign a key Viewing existing key assignments Changing or removing existing key assignments TOSHIBA Hotkey UtilityTOSHIBA SD™ Memory Card Format Utility TOSHIBA SD™ Memory Boot Utility Booting from a bootable SD card Preset Power Profiles Quickly creating a new power profile Customizing a power profile Mouse Utility Toshiba Hardware Setup TOSHIBA Zooming Utility Toshiba Button ControlsCD/DVD Drive Acoustic Silencer TOSHIBA Accessibility Trusted Platform Module (TPM) Fingerprint Authentication Utility Fingerprint utility limitations Using the Fingerprint Authentication Utility Problems that are easy to fix Problems when you turn on the computerThe Windows® operating system is not working Using Startup options to fix problems Internet problems 33 The Windows® operating system canhelp you Resolving a hardware conflict A plan of action Resolving hardware conflicts on your own Fixing a problem with Device Manager Memory problems Power and the batteries Keyboard problems Display problems Disk drive problems Optical drive problems Sound system problems PC Card problems Printer problems Wireless networking problems DVD operating problems Develop good computing habits Data and system configuration backup in the Windows® operating system If you need further assistance Before you contact Toshiba Contacting Toshiba Other Toshiba Internet Web sites Toshiba’s worldwide offices Volume Mute Password security Without a password With a password Maintaining security when the battery is not fully charged Power profile Standby mode Hibernation mode 34 Display modesDisplay brightnessDisabling or enabling wireless devices Disabling or enabling the TouchPad Zooming applications in/out Keyboard hot keys Computer Getting Started Starting ConfigFree Connectivity Doctor Search for Wireless Devices Profile Settings ConfigFree SUMMIT Quick ConnectUsing the Automatic Switch Semi-AutomaticSwitch Feature USB Wakeup FunctionUSB Sleep and Charge function USB Sleep and Charge Function Settings Troubleshooting USB Wakeup Function 35 IntroductionIntroduction This guide visit Toshiba’s Web site at pcsupport.toshiba.com pcsupport.toshiba.com 36 This guideThis guide introduces the computer’s features. You can: ❖Read the entire guide from beginning to end ❖Skim through and stop when a topic interests you ❖Use the table of contents and the index to find specific information Safety icons 37 Safety iconsOther icons used38 Introduction Other documentation 38 Other documentationService options 39 Getting StartedGetting Started Selecting a place to work Extreme heat, cold, or humidity Liquids and corrosive chemicals 40 Keeping yourself comfortablePrecautionsAvoid prolonged physical contact with the underside or surface of the computer 1.Turn off the computer 2.Disconnect the AC adaptor from the power plug socket and computer 3.Remove the battery pack Read the enclosed Instruction Manual for Safety and Comfort ❖Never turn off the computer if a drive light indicates a drive is active ❖Scan all new files for viruses 41 Important information on your computer’s cooling fan❖Never cover your computer or AC adaptor with any object ❖Never block the air vents Setting up your computer 42 Setting up your computer“Connecting to a power source” on page Setting up your software1From the Welcome screen click Next to enter the Setup Wizard 2Confirm acceptance of Microsoft’s End User License Agreement and click Next 4Enter the computer name and description and click Next or Skip 5Select how your computer will connect to the Internet and click Next The computer will pause for a moment while checking for an Internet connection Registering your computer with Toshiba 43 Registering your computer with ToshibaAdding optional external devices 44 Connecting to a power source(Sample Illustration) Power cord/cable and AC adaptor 45 Connecting to a power sourceTo connect AC power to the computer: 1Connect the power cord/cable to the AC adaptor (Sample Illustration) Connecting the power cord/cable to the AC adaptor 2 Plug the AC adaptor cord into the DC-INon the side of the computer (Sample Illustration) Connecting the AC adaptor cord to the computer 3Connect the power cord/cable to a live electrical outlet The AC power light on the indicator panel glows blue Charging the main battery ❖Glows amber while the main battery is being charged (AC adaptor connected) ❖Glows blue when the main battery is fully charged NOTE 46 Charging the main batteryUsing the computer for the first time 47 Using the computer for the first timeThe computer is now ready for you to turn it on and begin using it Opening the display panel1Facing the front of the computer, locate the center of the display panel 2Gently raise the panel 3Adjust the display to a comfortable viewing angle (Sample Illustration) Opening the display panel slowly open or close the display panel panel display panel 48 Your computer’s features and specificationsTurning on the power(Sample Illustration) Turning on the power The preinstalled operating system will load automatically 49 Adding memory (optional)50 Installing a memory moduleIf the computer is on, begin at step 1; otherwise, skip to step Click , and then (depending on the system) The Turn off computer or Shut Down window appears 2Click Turn Off or Shut Down The operating system turns off the computer Remove the main battery. For information on removing the main battery, see “Removing the battery from the computer” on page 52 10Locate an empty memory module slot on the underside of the computerinstalling the bottom module (Sample Illustration) Aligning the memory module with the socket 54 Removing a memory module56 Checking total memory1Click Start, Control Panel, Performance and Maintenance, and then System General Hard Drive Recovery Utilities(Available on certain models) 57 Creating Recovery CDs/DVDsRecovery Disc Creator All Programs DVD Create 58 Hard Disk Drive Recovery using the recovery partition59 Recovering the original factory image (recommended recovery method)On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software The Recovery of Factory Default Software screen appears (Sample Image) Recovery of Factory Default Software screen 2Select Recover to out-of-box-state,and then click Next and then click 3Click Next to begin the recovery Once complete, a message displays that the HDD has been recovered 4Press any key on the keyboard to restart the computer 60 Erasing the hard diskErase the hard disk To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software Next 2Select Recover without changing the hard drive partitions 3Click Next to begin the restoration 4Press any key on your keyboard to restart the computer 61 Recovering the C: partition with a user specified sizeTo resize and recover your C: drive: 2Select Recover to a custom size partition 3Specify the size of the C: drive Press the Left/Right Arrow keys to increase/decrease the C: drive size by 1 GB ❖Press the Up/Down Arrow keys to increase/decrease the C: drive size by 5 GB your selections 5Press any key on your keyboard to restart the computer 62 Hard Disk Drive Recovery using the Recovery media“Creating Recovery CDs/DVDs” on page 2When the initial screen displays, press F12. The boot menu appears 3Using the arrow keys, select the CD/DVD option and press (Sample Image) Toshiba HDD Recovery Utility screen 63 Recovering the C: partition of the HDD only2Select Recover without the hard drive partitions, and then click Next This option recovers your C: drive without creating the HDD Recovery Utilities partition. This will increase the size of your C: drive To recover your C: drive without the recovery partition: 3Click Yes to begin the restoration 64 Checking the HDD operating statusAfter restoring your hard disk drive, you can check its status as follows: 1Click Start, and then click Control Panel 2Double-clickthe Administrative Tools icon 3Double-clickthe Computer Management icon 4Click Disk Management 65 Installing drivers and applicationsTo reinstall drivers and applications: 1Double-clickthe TOSHIBA Application Installer icon on the Windows® desktop the icon on the Windows desktop 2Click Next 3Click the item(s) you want to install 4Click Install Follow the on-screenprompts to complete the installation process Using the TouchPad™To move the cursor to the bottom of the page, drag your finger toward yourself ❖To move it to the left side, slide your finger from right to left direction Using the TouchPad™ 66 Scrolling with the TouchPad™Control buttons Disabling or enabling the TouchPad™2Click Printers and Other Hardware Mouse Using external display devices 4Click the TouchPAD ON/OFF tab tab The TouchPAD ON/OFF tab view window appears (Sample Image) TouchPAD ON/OFF screen 5Select Disable or Enable, whichever is appropriate 6Click Apply 7Click OK The Mouse Properties window closes 8Close the Printers and Other Hardware window 9Close the Control Panel window “Disabling or enabling the TouchPad” on page 67 Using external display devices68 Connecting an external monitor or projectorDirecting the display output when you turn on the computerSwap—Switch (Sample Image) Display options window 3Release the Fn key 69 Adjusting the quality of the external displayUsing an external keyboard Using a mouse Connecting a printermanufacturer, the printer may not function correctly manufacturer’s instructions when connecting a printer Connecting a printer 70 Setting up a printerConnecting an optional external diskette drive 2Click Add a printer 71 Connecting an optional external diskette drive(Sample Illustration) Connecting an optional external USB diskette drive 72 Turning off the computerOptions for turning off the computer Turn Off or Shut DownFactors to consider when choosing either Turn Off or Shut Down: ❖Use the Turn Off command if you are not connected to a domain server ❖Use the Shut Down command if you are connected to a domain server 73 Hibernation modeFactors to consider when choosing Hibernation: ❖While in Hibernation mode, the computer uses no main battery power “Using and configuring Hibernation mode” on page 74 Standby mode75 Using the Turn Off Computer or Shut Down commandsTurn Off Shut Down Turning off the computer more quickly1Click Start, Control Panel, and then Performance and Maintenance Click the TOSHIBA Power Saver icon Setup Action ❖When I press the power button ❖When I close the lid 76 Restarting your computer77 Using and configuring Hibernation modeTurn off computer Hibernate Configuring Hibernation mode options2Click the TOSHIBA Power Saver icon Hibernation 78 Starting again from Hibernation modeUsing and configuring Standby mode Configuring Standby mode options 79 Starting again from Standby modeClosing the display panel 80 Caring for your computer“Taking care of your battery” on page Cleaning the computer Moving the computerDo not pick up the computer by its display panel or by the back Doing so could damage the system Using a computer lock(Sample Illustration) Computer lock cable 82 Learning the Basics83 Computing tipsUsing the keyboard 84 Using the keyboardCharacter keys Making your keyboard emulate a full-sizekeyboard 85 Ctrl, Fn, and Alt keysFunction keys Special Windows® keys 86 Overlay keysUsing the overlay to type numeric data Using the overlay for cursor control 87 Starting a programStarting a program from the Start menu 88 Starting a program from Windows® Explorer2Click Accessories 3Click Windows Explorer My Computer Program Files Windows NT wordpad Saving your work 89 Starting a program from the Run dialog boxThis example uses the Run command to start WordPad: 1Click Start, and then Run. The Run dialog box appears (Sample Image) Run dialog box 2In the Run dialog box: then click If you do not know the location, you can search for it by clicking Search Saving your work 90 Saving files91 File namesUsing a file extension Printing your workBacking up your work Print 92 Backing up your work93 Restoring your workUsing the optical driveFor these reasons, your computer may come with an optical drive 94 Optical drive componentsThe optical drive is located on the side of the computer Your optical drive may look like this: (Sample Illustration) Optical drive Drive in-use indicator light Eject button Manual eject hole Inserting a compact discTo insert a compact disc into the drive: 1Make sure the computer is turned on The drive will not open if the computer’s power is off 2Make sure the drive’s in-useindicator light is off 95 3Press the drive’s eject buttonThe disc tray slides partially out of the drive (about 1 inch) 4Grasp the tray and pull it fully open (Sample Illustration) Drive tray fully extended 5Hold the disc by its edges and check that it is free of dust “Caring for CD or DVD discs” on page 6Place the disc carefully in the disc tray, label side up (Sample Illustration) Positioning the disc in the drive 7Gently press the disc onto the center spindle until it clicks into place 96 Playing an audio CD❖To play the CD or to pause, click the Play/Pause button ❖To stop the CD, click the Stop button 97 Playing optical media1Click Start, and then My Computer 2Click the optical drive icon The disc drive will run the CD/DVD Creating a CD/DVD❖Play pre-recordedDVDs ❖Play pre-recordedCDs ❖Read and write data (depending on your system configuration) viewing of certain optical media 98 Removing a disc with the computer onTo remove a disc (CD or DVD) with the computer turned on: 1Press the eject button on the drive 3Gently press the tray in to close it Removing a disc with the computer offTo remove a disc with the computer turned off: 99 Caring for CD or DVD discsToshiba’s online resources 100 Mobile ComputingRunning the computer on battery power EasyGuard Protect and Fix EasyGuard Secure Connect Optimize 101 Outdoor display switchRunning the computer on battery power Battery Notice 103 Power managementUsing additional batteriesFor more information on batteries and accessories, see accessories.toshiba.com Charging batteriesThe battery needs to be charged before you can use it to power the computer management settings, and features used Charging batteries 104 Charging the main batteryThe battery may not start charging immediately under the following conditions: ❖The battery is extremely hot or cold ❖The battery is almost completely discharged Charging the RTC batteryMonitoring main battery power working clock 105 Monitoring main battery power❖Glows amber while the main battery is being charged (AC adaptor connected) ❖Glows blue when the main battery is fully charged management settings, applications and features used 106 AC power supplyreplacing the main battery light ( ), (near the TouchPad) command) (Sample Illustration) Power and battery light locations 107 Determining remaining battery powercalculations 2Click the TOSHIBA Power Saver icon. The Power Saver Properties window appears The remaining battery charge is indicated on the left side of the dialog box What to do when the main battery runs lowWhen the main battery runs low you can: ❖Plug the computer into an external power source and recharge the main battery ❖Save your work and turn off the computer 108 Setting battery alarmsConserving battery power 109 Power ProfilesThe TOSHIBA Power Saver Properties window appears (Sample Image) TOSHIBA Power Saver Properties window For more information, see “TOSHIBA Power Saver” on page 110 Using a hot key to set the Power ProfileYou may use a hot key to set the Power Profile To set the Power Profile: 1Press Fn and F2 simultaneously to display the Power Profile pop-upwindow (Sample Image) Power Profile pop-upwindow While continuing to press The pop-upwindow disappears. You are now in the selected mode “TOSHIBA Power Saver” on page Changing the main battery 111 Removing the battery from the computerTo remove the battery: 1Save your work 4Close the display panel and turn the computer upside down 5Slide the battery release lock to the unlocked position (Sample Illustration) Unlocking the battery release lock Slide the battery release latch to release the battery Pull the discharged battery out of the computer (Sample Illustration) Removing the battery 112 Inserting a charged batteryTo insert a battery: 2Insert the charged battery into the slot until the latch clicks Taking care of your battery 114 Taking care of your batterySafety precautions 115 Maintaining your batteryDisposing of used batteries 116 Disposing of used batteriesYou must discard a battery if it becomes damaged Call2Recycle™ www.rbrc.org Notice regarding CR coin cell batteries, applicable to California, U.S.A. only: Perchlorate Material - special handling may apply See http://www.dtsc.ca.gov/hazardouswaste/perchlorate Traveling tips 117 Traveling tips“Selecting a place to work” on page capability 118 Exploring Your Computer’s FeaturesExploring the desktop 119 Finding your way around the desktop(Sample Image) Windows® operating system desktop IconsVarious icons are initially displayed on your system desktop, for example: 120 Start buttonTaskbarSetting up for communications 121 System traySetting up for communications Connecting your computer to a network Accessing a network How to disable the Ethernet LAN portSetting up for communications System Hardware Device Manager Actions Properties Use this device (enable) 122 Using Wireless LAN connectivity123 An overview of using the InternetThe Internet The World Wide WebAn overview of using the Internet 124 Internet Service ProvidersConnecting to the Internet Surfing the Internet 125 Internet featuresUploading to, and downloading files from, the Internet Exploring audio features 126 Recording soundsUsing a microphone 127 Using external speakers or headphonesTo play back sound files through external speakers or headphones: 1 Locate the headphone jack on the computer The headphone jack requires a 16-ohmstereo mini-jack To adjust the volume: ❖For external speakers, use the volume controls on each speaker ❖For headphones, use the computer’s volume control Using PC Cards❖Type I cards ❖Type II cards 128 Inserting a PC CardRemoving a PC CardSafely Remove Hardware Safe to Remove Hardware Using an SD™ card 2Locate the PC Card eject button The PC Card ejects slightly from the slot 4Grasp the edges of the PC Card and slide it out of the slot (Sample Illustration) Removing a PC Card 129 Setting up a PC Card for your computerUsing an SD™ cardWait for the SD indicator light to go out 130 Installing SD card driversInserting an SD card(Sample Illustration) inserting an SD card 131 Formatting an SD cardToshiba Utilities SD Memory Card Format Stopping or removing the SD card after formatting Using Standby or Hibernate while using the SD card Removing an SD cardUsing the i.LINK® port 3 Grasp the card and pull it straight out (Sample Illustration) removing an SD card 132 Using the i.LINK® portUsing an expansion device 133 Using an expansion deviceUsing an Optional Toshiba Slim Port Replicator II with your computer 134 UtilitiesUtilities 135 TOSHIBA Assist❖Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist 136 Utilities 136 Connect137 Secure138 Protect & Fix139 Optimize140 Utilities TOSHIBA Application Installer 140 TOSHIBA Application Installer141 Setting passwordsUsing an instant password 142 Using a supervisor passwordSetting a supervisor passwordTo set a supervisor password: 1Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist 2On the left side, click the Secure tab 3Click the Supervisor Password icon 4Select Registered 143 Deleting a supervisor password4Select Not Registered 144 Utilities 144 Using a user passwordA user password provides power-onpassword protection Setting a user passwordTo register a password for the power-onpassword functions: 3Click the User Password icon The Toshiba Password Utility window appears (Sample Image) Toshiba Password Utility window TOSHIBA Security Assist Set Cancel 145 Deleting a user passwordTOSHIBA Security Assist146 146 UtilitiesTo open TOSHIBA Security Assist: , or click the icon in the tab of The TOSHIBA Security Assist main window appears (Sample Image) TOSHIBA Security Assist window The available categories are: Boot Setting ❖BIOS User Password: Set up a power-onpassword in the system BIOS HDD User Password Fingerprint Authentication 147 Log onSettings Password of current user Password of all users Resume Screen Saver Setting for resuming from standby or hibernation Setting for closing the lid TPM TPM State EFS Setting PSD Setting Others ❖Windows Security Center: Check the status of Windows® Security Center options Advanced Wireless Key Logon 148 Utilities TOSHIBA PC Diagnostic Tool Utility 148 TOSHIBA PC Diagnostic Tool Utility1Click Start, All Programs, Toshiba, Utilities, and then Start Diagnostics TOSHIBA HDD Protection Utility 149 TOSHIBA HDD Protection Utility150 Fn-esse®Starting Fn-esse® 151 Using drag-and-dropto assign a keyUsing the keyboard or pointing device to assign a key 152 Making a direct key assignmentMaking a popup assignmentPopup TOSHIBA Hotkey Utility 153 Viewing existing key assignmentsAssignments Expand popup lists Changing or removing existing key assignments TOSHIBA Hotkey Utility1Click Start, All Programs, Toshiba, Utilities, and then Hotkey utility 154 Utilities TOSHIBA SD™ Memory Card Format Utility 154 TOSHIBA SD™ Memory Card Format Utility❖Quick Format ❖Full Format TOSHIBA SD™ Memory Boot Utility 155 TOSHIBA SD™ Memory Boot Utility156 Utilities 5Select Read from a floppy disk 156 Booting from a bootable SD card157 TOSHIBA Power Saver158 Preset Power ProfilesQuickly creating a new power profile Customizing a power profile 159 Mouse Utility160 Toshiba Hardware SetupDevice Config Display 161 CPUDynamically Switchable Power Battery Always Low Priority Keyboard USB LAN 162 Utilities TOSHIBA Zooming Utility 162 TOSHIBA Zooming UtilityToshiba Button Controls Help 163 Toshiba Button Controls1Click the Toshiba Button Control icon in the Optimize tab of TOSHIBA Assist 164 Utilities CD/DVD Drive Acoustic Silencer 164 CD/DVD Drive Acoustic SilencerCD/DVD Drive Acoustic Silencer Set Quiet Mode Set Normal Mode TOSHIBA Accessibility 165 TOSHIBA Accessibility2Check the Use Fn-StickyKey box Trusted Platform Module (TPM) 166 Trusted Platform Module (TPM)Enabled Fingerprint Authentication Utility 167 Fingerprint Authentication UtilityFingerprint utility limitations Using the Fingerprint Authentication Utility 168 If Something Goes WrongProblems that are easy to fixYour program stops responding Applications 169 3Select the program you want to close, then click End TaskClose the remaining programs one by one by selecting the program name, then To power off your computer, do one of the following: If you are not connected to a domain server: 1Click Start, Turn off computer The Turn off computer window appears The computer turns off If you are connected to a domain server: 1Click Start, Shut down The Shut Down window appears Your program performs an illegal operation To record the details: 1Click the Details button and select the text the operating system displays 2Press Ctrl + C to copy the text to the clipboard 3Open Notepad (click Start, All Programs, Accessories and then click Notepad) Open Notepad (click 4Press Ctrl + V to paste the details into Notepad 6Save the file and refer to it when you contact the software manufacturer 170 Problems when you turn on the computerThe computer will not start The computer starts but when you press a key nothing happens 171 Problems when you turn on the computerThe computer displays the WARNING RESUME FAILURE message The computer displays the Non-Systemdisk or disk error message The AC power light is blinking Step-Charging the computer’s battery Ask Iris 172 The Windows® operating system is not workingThe Windows® operating system is not working 173 Using Startup options to fix problems174 Internet problemsMy Internet connection is very slow My browser cannot find the URL address I typed in My browser cannot find a site I bookmarked The Windows® operating system can help you Resolving a hardware conflict1Click Start, then click Help and Support 3Click the Fixing a hardware problem link 175 A plan of actionResolving hardware conflicts on your own Interrupt Request Channel Direct Memory Access 176 Plug and PlayResolving conflictsThere are several things you can do to resolve hardware conflicts: ❖Get the most recent drivers from the manufacturer ❖Disable the device For an older device, remove it from the computer Disable another system component and use its resources for the new device. See “Fixing a problem with Device Manager” on page Fixing a problem with Device Manager 177 Disabling a device1Click Start, Control Panel, then click Performance and Maintenance 2Click the Administrative Tools icon Checking device propertiesResource Driver 6Click Troubleshoot 178 Memory problems179 Power and the batteriesThe battery appears not to power the computer for as long as it usually does 180 Keyboard problemsThe keyboard produces unexpected characters Nothing happens when you press the keys on the external keyboard 2Click Restart the Computer 181 Display problemsHere are some typical display problems and their solutions: The screen is blank If you are using an external monitor: ❖Check that the monitor is turned on ❖Try adjusting the contrast and brightness controls on the external monitor The screen does not look right The Settings tab allows you to choose the screen resolution The built-inscreen flickers 182 Small bright dots appear on your TFT display when you turn on your computer183 Disk drive problemsError-checkingTools Check now Your hard disk seems very slow Your data files are damaged or corrupted Some programs run correctly but others do not A diskette will not go into the optional external diskette drive The computer displays the Non-systemdisk or disk error message The drive cannot read a diskette 184 Optical drive problemsYou cannot access a disc in the drive You press the disc eject button, but the drive tray does not slide out Make sure a program is not accessing the drive and preventing it from ejecting Some discs run correctly but others do not 185 Sound system problemsNo sound is coming from the computer’s speakers Adjust the volume control Try pressing Fn + Esc to see if volume mute is disabled Check that the volume control on the computer is turned up The computer emits a loud, high-pitchednoise 186 PC Card problemsCard Information Structure 187 PC Card checklistResolving PC Card problemsThe slot appears to be dead. PC Cards that used to work no longer work PCMCIA adapter The computer stops working (hangs) when you insert a PC Card Follow this procedure before you remove a PC Card: 1Double-clickthe Safely Remove Hardware icon in the System tray 2Select the item you wish to remove 3Click Stop 4Remove the device when prompted to do so 5Click OK three times to close the Safely Remove Hardware screen page The system does not recognize your PC Card Refer to the PC Card documentation Removing a malfunctioning card and reinstalling it can correct many problems A PC Card error occurs Reinsert the card to make sure it is properly connected 188 Printer problemsThis section lists some of the most common printer problems The printer will not print Make sure the printer cable is firmly attached to the computer and the printer The printer will not print what you see on the screen 189 Wireless networking problems192 DVD operating problemsa Click Start, Control Panel, Appearance and Themes, and double-click Display Settings tab Color Palette High Color 16-bit color Ablank screen appears while watching a DVD-ROMmovie or title 2Click Properties 4Deselect Shut off Monitor 193 Jumping video lines appear around the DVD-ROMvideo window1Click Start, Control Panel Appearance and Themes Desktop Area DVD titles, games, or applications appear distorted Desktop 3Select the Advanced Flat Panel tab 4Click Disable Display Stretch Feature The screen saver runs while you are watching a movie or title None 194 Develop good computing habitsSave your work frequently On a regular basis, back up the information stored on your hard disk Read the user’s guides 195 Data and system configuration backup in the Windows® operating systemSaving system configuration with Restore Points1Click Start, and then Help and Support 2Under Pick a Task, click Undo changes to your computer with System Restore 3Click Create a restore point, and then click Next Restore point description 3Click Restore my computer to an earlier time, then click Next 196 5Select the desired Restore Point from the list, and then click NextYour Windows Backing up your data or your entire computer with the Windows® operating system My Documents 1Put a blank CD-R (CD-recordable)disc into the computer’s CD or DVD drive A menu of options will appear. Select Open writable CD folder using Windows Explorer 197 A Windows4Open a second Windows® Explorer window by clicking Start, then My Computer In this second window, browse to the files you wish to back up. Click the Documents View Refresh Newsgroup files and When you have finished copying files to the CD window, click Write these files to CD 10Finally, click Finish 198 Favorites (bookmarks) for Internet Explorer®Import and Export Export Favorites Import Favorites 6Click Finish. The message “Successfully exported favorites” should appear System Tools Backup General tips for installing hardware and softwareIf you need further assistance 200 If you need further assistanceBefore you contact ToshibaTry the following before you contact Toshiba: ❖Review the troubleshooting information in your operating system documentation For the number of a Toshiba dealer near you in the United States, call: (800) Contacting Toshiba Toshiba’s Technical Support Web site 201 Toshiba voice contactOther Toshiba Internet Web sites Toshiba’s worldwide officesAustralia Canada 202 Toshiba’s worldwide officesFrance Toshiba Systèmes (France) S.A 7, Rue Ampère; B. P 92800 Puteaux Cédex France Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd Irvine, California USA 800-457-7777(within the US) 949-859-4273(outside of the US - this call may incur long-distancecharges) Spain Toshiba Information Systems (España) S.A Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera A 28831 (Madrid) San Fernando de Henares Spain United States Systems, Inc 9740 Irvine Boulevard United States Germany Toshiba Europe GmbH Leibnizstraße D-93055Regensburg Japan Toshiba Corporation, PCO-IO 1-1,Shibaura 1-Chome Minato-Ku,Tokyo Mexico CP 11000 Mexico, DF United Kingdom Toshiba Information Systems (U.K) Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL United Kingdom The Rest of Europe Toshiba Europe (I.E.) GmbH Hammfelddamm D-4-1460Neuss www.toshiba.co.jp/index.htm 203 Hot KeysHot Keys Password security 204 Password securityWithout a password With a passwordTo activate the password feature: 1Click Start, Control Panel, and then Appearances and Themes 2Click one of the following: ❖Choose a screen saver in the “Pick a task” section If you clicked 4Click the On resume, password protected check box check box Power profile 205 Maintaining security when the battery is not fully chargedfield, type 3Press Enter located under the suggested topics Power profilecycles through the power profiles (Sample Image) Power profiles Standby mode 206 Standby mode(Sample Image) Standby confirmation box Hibernation mode(Sample Image) Hibernation confirmation box Display modes Display modes 207 Display brightnessDisabling or enabling wireless devices 208 Disabling or enabling wireless devicesinstalled in your computer The wireless modes are: ❖All disabled—Disablesboth the Bluetooth® and Wi-Fi® modules ❖Wi-Fi® enabled—Enablesjust the Wi-Fi® module ❖Bluetooth® enabled—Enablesjust the Bluetooth® module ❖All enabled—Enablesboth Bluetooth® and Wi-Fi® Disabling or enabling the TouchPad Zooming applications in/outThis hot key turns the TOSHIBA Zooming utility to Utility” on page Keyboard hot keys 209 Keyboard hot keysThis hot key turns the cursor control overlay on and off This hot key switches screen resolution [Space bar] 210 Power Cord/CableConnectors 211 Appendix CUsing ConfigFree™ with your Toshiba Computer 231 USB Sleep and ChargeFunction and USB Wakeup Function232 USB Sleep and Charge functionthe BIOS Setup USB Sleep and Charge Function Settings 233 USB Sleep and Charge Function SettingsSetting itemEnabled (Mode-1) --Enables the function Enabled (Mode-2) --Enables the function Disabled (Default) --Disables the function TroubleshootingCannot use the “USB Sleep and Charge function” ❖Change a mode setting of Enabled by the BIOS setup ❖Turn OFF the computer while external devices are connected ❖Connect external devices after turning OFF the computer ❖Make sure that you are connected to a compatible port The battery depletes quickly even when the computer’s power is turned OFF Troubleshooting 234 USB Wakeup FunctionThe “USB Wakeup function” does not work 235 GlossaryAcronymsBIOS bps CD-ROM CD-RW CMOS COM1 COM2 DMA DIMM 236 GlossaryDOS DPI DSTN DVD-ROM ECP EPROM FAT FCC HDD HTML IEEE I/O IRQ ISP LCD LPT1 LSI MIDI PCI RAM RFI ROM RTC SCSI SDRAM synchronous dynamic random access memory SRAM static random access memory SVGA super video graphics adapter TFT thin film transistor universal serial bus URL uniform resource locator WAN wide area network wwwWorld Wide Web 237 TermsThe following terms may appear in this user’s guide active-matrix display adapter alternating current (AC) direct current (DC) backup basic input/output system (BIOS) — See BIOS 238 238 Glossarybaud rate bits per second BIOS (basic input/output system) — Basic instructions, stored in read bits per second (bps) baud rate boot disk — See system disk boot disk bus speed cache CPU cache, L1 cache, L2 cache CD — An individual compact disc. See also CD-ROM . Compare DVD-ROM 239 results to another device that uses the informationoccupies one byte of computer storage for processing, memory, input/output, and/or control functions Chips are mounted on printed circuit boards click — To press and release the pointing device’s primary button otherwise stated. See also double-click can be displayed on the screen at a particular time can work together harmoniously, using the same commands formats, or language as another configured) to a peripheral device and vice versa. For example, disk drives monitors, keyboards, and printers all require controllers CPU — See central processing unit (CPU) See also cache, L1 cache, L2 cache See also and what you are doing specify an alternative setting 240 240 Glossarydevice device driver directory — See folder disable — To turn a computer option off. See also enable disk disc diskette, hard disk disk drive diskette double-density diskette high-density diskette document file double-click 241 double-densitydownload upload drag driver — See device driver driver DVD — An individual digital versatile (or video) disc. See also DVD- ROM — A very high-capacity storage medium that uses laser optics for reading data. Each DVD-ROM can hold as much data as several CD-ROMs Compare emulation — enable — To turn on a computer option. See also disable file document file allocation table (FAT) file name file extension 242 242 Glossaryfile extension file name format function keys hardware — The physical components of a computer system. Compare software Standby, Suspend high-densitydiskette — A 3.5-inchdiskette that holds 1.44 MB of data See also diskette 243 hot keyhot swapping icon internal device — See device World Wide Web LAN (local area network) liquid crystal display (LCD) load 244 244 Glossarylocal area network — See LAN memory RAM ROM microprocessor — See central processing unit (CPU) microprocessor modem motherboard MS-DOSprompt — See system prompt multi-functiondrive — A DVD drive that can read and write to CD and DVD media Musical Instrument Digital Interface — See MIDI network non-interlaced interlaced 245 non-systemsystem disk optical drive palette — See color palette palette password PC Card pixel Plug and Play pointing device 246 246 Glossaryport — A socket on the computer where you plug in a cable for connection to a network or a peripheral device processor — See central processing unit (CPU) processor system, application, and utility. See also operating system application, utility RAM (random access memory) — Volatile memory that can be memory that can be is used for your computer’s main memory. See also memory Compare ROM random access memory — See RAM read-onlymemory — See ROM reboot — See boot, restart reboot removable disk — A disk that can be removed from a disk drive. A diskette is one example of a removable disk produced by a printer or displayed on a screen. For a printer resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically boot ROM (read-onlymemory) — Non-volatilememory that can be read of memory is used to store your computer’s BIOS, which is also BIOS, memory. Compare RAM also 247 T Uselect shortcut — See keyboard shortcut shortcut software — See program. Compare hardware software Suspend system disk non-system disk system prompt TFT display — See active-matrixdisplay TFT display universal serial bus (USB) bus, hot swapping, serial upload download USB — See universal serial bus (USB) utility 248 248 GlossaryWeb — See World Wide Web Web protocol to permit an Ethernet connection using wireless communication components World Wide Web (www) — The worldwide network of Web sites See also Internet 249 Index250 250 Index251 Index252 252 Index253 RGB 67 powerpower button 49, 57 Power Management 157 power profile hot key 110 power profiles 109 power source connecting 45 powering down using Hibernation 77 using Standby precautions 40 primary button 66 printer connecting problem solving 188, 189 printing a file inserted disk drive is slow display is blank external display not working 182 external monitor found Internet connection is slow 174 keyboard disk 183 no sound non-systemdisk or disk error 171 PC Card 186 checklist 187 error occurs hot swapping fails 188 not recognized 188 slot appears dead screen does not look right/flickers working program, starting 87 programs not running correctly 184 projector 254 254 Index
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