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Cisco CallManager Extended Services Administrator’s Guide
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Obtaining Technical Assistance
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance.
Customers and partners can obtain documentation, t roubleshooting tips, and
sample configurations from online tools. For Cisco.com registered users,
additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that
provides immediate, open access to Cisco information and resources at anytime,
from anywhere in the world. This highly integrated Internet application is a
powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and
partners streamline business processes and improve productivity. Through
Cisco.com, you can find information about Cisco and our networking solutions,
services, and programs. In addition, you can resolve technical issues with online
technical support, download and test software packages, and orde r Cisco learning
materials and merchandise. Valuable online skill assessment, training, and
certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional
personalized information and services. Registered users can order prod ucts, check
on the status of an order, access technical support, and v iew benefits specific to
their relationships with Cisco.
To access Cisco.com, go to the following website:
http://www.cisco.com

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) website is available to all
customers who need technical assistance with a Cisco pro duct or technology that
is under warranty or covered by a maintenance contract.