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Cisco CallManager Extended Services Administrator’s Guide
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Chapter4 Configuring CiscoCallManager AutoAttendant
Configuring CiscoCallManager for Cisco CallManager AutoAttendant
Step 6 In the Device Pool field, select the device pool for this CTI route point. If no other
pool has been created, select Default.
Step 7 Click Insert.
Step 8 In the left pane of the CTI Route Point Configuration window, click
Line 1-click to add.
Step 9 In the Directory Number field, enter the directory number for this CTI route point.
This is the number that users will dial to reach this CTI route point (for example,
4000).
Step 10 Click Insert and Close. Now you need to add CTI ports to Cisco CallManager.
Adding CTI Ports in Cisco CallManagerAll CTI ports in a CTI port group must have consecutive directory numbers. For
example, if you want four CTI ports in a particula r CTI port group, and the first
is number 9001, the rest of the ports will au tomatically be configured 9002
through 9004.
To add CTI ports in CiscoCallManager, perform the following steps:
Procedure
Step 1 On the Cisco CallManager server, choose
Start > Programs > Cisco CallManager 3.1 > CallManager Administration
You can also connect to the Cisco CallManager web server using any computer on
your network by using the following URL:
http://servername/ccmAdmin
where servername is the DNS name or IP address of your Cisco Call Manager
server.
Step 2 Choose Device> Add a New Device.
Step 3 Use the Device Type drop-down arrow to select Phone and click Next.
Step 4 Use the Phone Type drop-down arrow to select CTI Port and click Next.
Step 5 In the Device Name field, enter a name for the device (for example, CTI_Port1).