321 Studios 78-12959-01 manual Adding CTI Ports in Cisco CallManager, Line 1-click to add

Chapter 4 Configuring Cisco CallManager AutoAttendant

Configuring Cisco CallManager for Cisco CallManager AutoAttendant

Step 6 In the Device Pool field, select the device pool for this CTI route point. If no other pool has been created, select Default.

Step 7 Click Insert.

Step 8 In the left pane of the CTI Route Point Configuration window, click

Line 1-click to add.

Step 9 In the Directory Number field, enter the directory number for this CTI route point. This is the number that users will dial to reach this CTI route point (for example, 4000).

Step 10 Click Insert and Close. Now you need to add CTI ports to Cisco CallManager.

Adding CTI Ports in Cisco CallManager

	All CTI ports in a CTI port group must have consecutive directory numbers. For
	example, if you want four CTI ports in a particular CTI port group, and the first
	is number 9001, the rest of the ports will automatically be configured 9002
	through 9004.
	To add CTI ports in Cisco CallManager, perform the following steps:
	Procedure
Step 1	On the Cisco CallManager server, choose
	Start > Programs > Cisco CallManager 3.1 > CallManager Administration
	You can also connect to the Cisco CallManager web server using any computer on
	your network by using the following URL:
	http://servername/ccmAdmin
	where servername is the DNS name or IP address of your Cisco CallManager
	server.
Step 2	Choose Device > Add a New Device.
Step 3	Use the Device Type drop-down arrow to select Phone and click Next.
Step 4	Use the Phone Type drop-down arrow to select CTI Port and click Next.
Step 5	In the Device Name field, enter a name for the device (for example, CTI_Port1).
	Cisco CallManager Extended Services Administrator’s Guide
78-12959-01		4-3