Chapter 3 Configuring Cisco CallManager Extension Mobility

Rules for Configuring Cisco CallManager Extension Mobility

Configuration Rules

To avoid problems deploying Cisco CallManager Extension Mobility, be sure to follow these configuration rules:

•If you want to enable all phones within your Cisco CallManager cluster for Cisco CallManger Extension Mobility, you must not allow the users to control these devices. That is, when a user goes to the Cisco IP Phone User Options web page to change his services, he can only select “Default Device Profile” from the “Select a device to configure” drop-down list. He cannot modify the settings for an individual phone.

•If there is a device which a particular user controls, for example, his office phone, you must not allow anyone else to log into that device.

Note The administrator can change the services for a phone in the

Cisco CallManager Administration page. After making the changes, if he updates on the main page (not the pop up menu) the administrator is prompted to reset the phone for the changes to take affect. Then, the new snapshot is stored as the logout profile.

Note It is recommended that each user of Cisco CallManager Extension Mobility log into his phone at the beginning of the work day. This ensures that his default device profile is loaded on his phone. He can make changes to this profile and it will follow him where he logs in.

 

 

Cisco CallManager Extended Services Administrator’s Guide

 

 

 

 

 

 

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