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Cisco CallManager Extended Services Administrator’s Guide
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Chapter5 Administering CiscoCallManager Extended Services
Using CiscoCRA Real-time Reporting
Step 5 Specify a target directory for the installer and click Save.
After the download completes, double-click CiscoCRA2_1Reporting.exe and
follow the prompts.
You can connect to the reporting windows by entering the URL of the application
server in your browser window.
Caution You must always use a valid host name or IP address. You cannot use the
alias localhost, even when running the browser locally on the application
server.
Applying the Real-time Reporting Tool
To start the real-time reporting utility, click Real-Time Reporting on the
Application Administration main menu.
The system displays the Application Administration Reporting page. You can use
this page to generate a variety of reports on the activity of your appl ication engine.
The following options are available:
•Viewing Overall Application Engine Activity, page 5-9
•Monitoring Activity by Application, page 5-11
•Monitoring Activity by Task, page 5-12
•Resetting Statistics, page 5-12
•Printing Reports, page 5-13

Viewing Overall Application Engine Activity

To view overall application engine activity, select the System Totals option from
the Reporting page.
This window shows the total activity for the application engine for a 24-hour
period, updated at a regular interval (the default is three seconds).