Chapter 1 Understanding Cisco CallManager Extended Services

Cisco CallManager Extension Mobility Overview

This section provides an introduction to Cisco CallManager Extended Services:

•Cisco CallManager Extension Mobility Overview, page 1-2

•Cisco CallManager AutoAttendant Overview, page 1-4

•Components of Cisco CallManager Extended Services, page 1-6

Cisco CallManager Extension Mobility Overview

The Cisco CallManager Extension Mobility feature allows users within a Cisco CallManager cluster to configure any Cisco IP Phone7960/7940 as their own, temporarily, by logging in to that phone. Once logged in, the phone adopts the user’s personal phone number(s), speed dials, services links and other user-specific properties. After logout, the phone adopts the original user profile.

With Cisco CallManager Extension Mobility, several employees can share office space on a rotational basis instead of having a designated office.This approach is commonly used in work environments such as sales offices and consulting firms where employees do not routinely conduct business in the same place or keep the same hours every day.

Login Service

Administrators can program the login service, an XML-based authentication service, for a variety of uses, including duration limits on phone configuration and login authorization for particular phones. Programming is done in

Cisco CallManager Service Parameters Configuration.

The user interface to the login service is accessed through the Services button on Cisco IP Phone Models 7960 or 7940. The user enters login information in the form of a UserID and a Personal Identification Number (PIN). The

Login Application receives the XML-over-HTTP request and verifies the information against the Cisco IP Telephony Directory (see Figure 1-1). The phone is reconfigured automatically with the individual user device profile information.

 

Cisco CallManager Extended Services Administrator’s Guide

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321 Studios 78-12959-01 manual Cisco CallManager Extension Mobility Overview, Login Service
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