xi
Cisco CallManager Extended Services Administrator’s Guide
78-12959-01
Related Documentation
Related Documentation
For information about CiscoCallManager, refer to the following documents:
•Cisco CallManager System Guide
•Cisco CallManager Administration Guide
For information about Cisco Customer Response Applications, refer to the
following documents:
•Getting Started with Cisco Customer Response Applications
•Cisco Customer Response Applications Administrator’s Guide
•Cisco Customer Response Applications Developer’s Guide
•Cisco Customer Response Applications Troubleshooting Guide
Conventions
This document uses the following conventions:
Convention Description
boldface font Commands and keywords are in boldface.
italic font Arguments for which you supply values are in italics.
[ ] Elements in square brackets are optional.
{ x | y | z } Alternative keywords are grouped in braces and
separated by vertical bars.
[ x | y | z ] Optional alternative keywords are grouped in brackets
and separated by vertical bars.
string A nonquoted set of characters. Do not use quotation
marks around the string or the string will include the
quotation marks.
screen font Terminal sessions and information the system displays
are in screen font.
boldface screen
font
Information you must enter is in boldface screen
font.