Uploading a Spoken Name

Chapter 4 Configuring Cisco CallManager AutoAttendant

Customizing Cisco CallManager AutoAttendant

To upload Cisco CallManager AutoAttendant (Cisco CallManager AA) spoken names in your users' voices, upload the corresponding .wav files into the Directory:

Procedure

Step 1 Ask users to record their names in the manner prescribed in the “Recording the Welcome Prompt” section on page 4-14, and to save their files as userId.wav, where userId is their user name.

Step 2 Using the Cisco application server computer (this process cannot be done remotely), connect to the spoken name web page with the following URL:

http://servername/SpokenNameUpload

where servername is the DNS name or IP address of your application server.

You can also choose Start > Programs > Cisco IP IVR > SpokenNameUpload.

Step 3 Click the Change button and click OK.

Step 4 Click the Browse button to locate the spoken name wav file you would like to upload. The Choose file navigation window appears.

Step 5 When you have located the appropriate file, click Open.

Step 6 Confirm that you have identified the appropriate path and file and click Upload.

	Cisco CallManager Extended Services Administrator’s Guide
4-16	78-12959-01

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321 Studios 78-12959-01 manual Uploading a Spoken Name, Http//servername/SpokenNameUpload

Models: 78-12959-01