321 Studios 78-12959-01 Uploading a Spoken Name

Chapter4 Configuring CiscoCallManager AutoAttendant
Customizing Cisco CallManager AutoAttendant
4-16
Cisco CallManager Extended Services Administrator’s Guide
78-12959-01
Uploading a Spoken Name
To upload CiscoCallManager AutoAttendant (Cisco CallManager AA) spoken
names in your users' voices, upload the corresponding .wav files into the
Directory:
Procedure
Step 1 Ask users to record their names in the manner prescribed in the “Recording the
Welcome Prompt” section on page 4-14, and to save their files as userId.wav,
where userId is their user name.
Step 2 Using the Cisco application server computer (this process cannot be done
remotely), connect to the spoken name web page with the following URL:
http://servername/SpokenNameUpload
where servername is the DNS name or IP address of your application server.
You can also choose Start > Programs > Cisco IP IVR > SpokenNameUpload.
Step 3 Click the Change button and click OK.
Step 4 Click the Browse button to locate the spoken name wav file you would like to
upload. The Choose file navigation window appears.
Step 5 When you have located the appropriate file, click Open.
Step 6 Confirm that you have identified the appropriate path and file and click Upload.