Chapter4 Configuring CiscoCallManager AutoAttendant
Customizing Cisco CallManager AutoAttendant
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Cisco CallManager Extended Services Administrator’s Guide
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Recording the Welcome Prompt
You can record prompts for Cisco CallManager AA on any computer using
Microsoft Sound Recorder. Save the prompt as a .wav file in CCITT (µ -law)
8kHz, 8-bit, Mono format. (You can use another audio application to record the
welcome prompt if it supports this format.)
To record a prompt using Microsoft Sound Recorder, perform the following steps:
Procedure
Step 1 Select the following option from the Windows Start menu:
Programs >Accessories >Multimedia >Sound Recorder.
Step 2 Click the Record button (red), and record your greeting into the microphone.
Step 3 Click the Stop button (black) when you have finished recording.
Step 4 To check your greeting:
a. Click the Rewind button (left-pointing arrows) or drag the slider back to the
beginning of the recording.
b. Click the Play button (right-pointing arrow) button.
Step 5 When you are satisfied with your greeting, save the recording.
a. Select File > Save As.
b. Click Change to set the recording options. (You can also do this by selecting
Properties from the Sound Recorder File menu).
Figure 4-1 Sound Selection Window
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