Chapter 4 Configuring Cisco CallManager AutoAttendant

Customizing Cisco CallManager AutoAttendant

Recording the Welcome Prompt

You can record prompts for Cisco CallManager AA on any computer using Microsoft Sound Recorder. Save the prompt as a .wav file in CCITT (µ -law) 8kHz, 8-bit, Mono format. (You can use another audio application to record the welcome prompt if it supports this format.)

To record a prompt using Microsoft Sound Recorder, perform the following steps:

Procedure

Step 1 Select the following option from the Windows Start menu:

Programs > Accessories > Multimedia > Sound Recorder.

Step 2 Click the Record button (red), and record your greeting into the microphone. Step 3 Click the Stop button (black) when you have finished recording.

Step 4 To check your greeting:

a.Click the Rewind button (left-pointing arrows) or drag the slider back to the beginning of the recording.

b.Click the Play button (right-pointing arrow) button.

Step 5 When you are satisfied with your greeting, save the recording.

a.Select File > Save As.

b.Click Change to set the recording options. (You can also do this by selecting Properties from the Sound Recorder File menu).

Figure 4-1 Sound Selection Window

 

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321 Studios 78-12959-01 Recording the Welcome Prompt, Programs Accessories Multimedia Sound Recorder, Select File Save As
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