Uploading a Batch of Spoken Names

Chapter 4 Configuring Cisco CallManager AutoAttendant

Customizing Cisco CallManager AutoAttendant

If you need to upload a large number of spoken names at once, use the SpokenNameBulkUpload.bat utility, provided on the application server. To upload a batch of spoken names, perform the following steps:

Procedure

Step 1 Ask users to record their names in the manner prescribed in the “Recording the Welcome Prompt” section on page 4-14, and to save their files as userId.wav, where userId is their user name.

Step 2 Collect these files in a directory on the Cisco application server computer.

Step 3 Upload the contents of the local directory to your Cisco IP Telephony Directory using the following DOS command:

SpokenNameBulkUpload directory truefalse

where directory is the directory on your hard drive where the .wav files are located.

Use the truefalse parameter to choose to replace existing spoken names in the Cisco IP telephony directory or not:

•true—replaces any spoken name .wav files in the directory with spoken name

.wav files of the same name.

•false—does not replace spoken name .wav files in the directory with spoken name .wav files of the same name.

	Cisco CallManager Extended Services Administrator’s Guide
	Cisco CallManager Extended Services Administrator’s Guide
78-12959-01		4-17
78-12959-01		4-17

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321 Studios 78-12959-01 manual Uploading a Batch of Spoken Names

Models: 78-12959-01