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Cisco CallManager Extended Services Administrator’s Guide
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Chapter4 Configuring CiscoCallManager AutoAttendant
Customizing CiscoCallManager AutoAttendant
Uploading a Batch of Spoken Names
If you need to upload a large number of spoken names at once, use the
SpokenNameBulkUpload.bat utility, provided on the application server. To
upload a batch of spoken names, perform the following steps:
Procedure
Step 1 Ask users to record their names in the manner prescribed in the “Recording the
Welcome Prompt” section on page 4-14, and to save their files as userId.wav,
where userId is their user name.
Step 2 Collect these files in a directory on the Cisco application server computer.
Step 3 Upload the contents of the local directory to your Cisco IP Telephony Directory
using the following DOS command:
SpokenNameBulkUpload directory true|false
where directory is the directory on your hard drive where the .wav files are
located.
Use the true|false parameter to choose to replace existing spoken names in the
Cisco IP telephony directory or not:
•true—replaces any spoken name .wav files in the directory with spoken name
.wav files of the same name.
•false—does not replace spoken name .wav files in the directory with spoken
name .wav files of the same name.