Chapter2 Installing CiscoCallManager Extended Services
Installing Cisco CallManager Extended Services
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Cisco CallManager Extended Services Administrator’s Guide
78-12959-01
Upgrading Cisco CallManager AutoAttendant or Re-installing Cisco Call Manager
Extended Services
To upgrade to CiscoCallManager Extended Services from an earlier version of
Cisco CallManager AutoAttendant, or to re-install the current version of
Cisco CallManager ExtendedServices, perform the following steps:
Procedure
Step 1 On the CiscoCallManager server, choose
Start > Programs > Cisco CRA Administrator> Application Administrator.
Enter your user name and password and click OK.
The Application Administration Setup page appears.
Step 2 Click Setup on the Application Administration Setup page.
The Directory Configuration page appears. The necessary fields are
pre-populated with your directory configuration data.
Step 3 Click OK to confirm the directory configuration.
Step 4 Launch a command window by choosing Start > Run.
Step 5 Enter “cmd” and click OK.
Step 6 Set the directory to
C:\Program Files\wfavvid.
Step 7 If you are upgrading from Cisco CallManager AutoAttendant Release 2.0,
run: “UpgradeAA.bat.”
Note You do not need to reboot after this procedure.