CHAPTER
4-1
Cisco CallManager Extended Services Administrator’s Guide
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4
Configuring Cisco CallManager AutoAttendant
This section provides information about configuring Cisco CallManager an d the
Cisco Customer Response Application Engine (Cisco CRA Engine) in
preparation for deploying your Cisco CallManager AutoAttendant
(Cisco CallManager AA).
Perform the following procedures to configure your Cisco CallManager AA:
1. Configuring Cisco CallManager for Cisco CallManagerAutoAttendant,
page 4-2
2. Configuring the Cisco CRA Engine for Cisco CallManager AutoAttendant,
page 4-6
3. Customizing CiscoCallManager AutoAttendant, page 4-12