Chapter 5 Administering Cisco CallManager Extended Services

Using Cisco CRA Real-time Reporting

Table 5-5summarizes the meaning of each field on this page.

Table 5-5 System Totals

Field

Description

 

 

Total Sessions

Total number of sessions run since the timestamp (“Data

 

Collected Since”)

 

 

Max Concurrent

Maximum number of tasks that can run at the same time.

Sessions

 

 

 

Data Collected

Time when data collection started. The system resets

Since

automatically at midnight.You can manually reset the

 

statistics by choosing Reset Stats from the Tools Menu.

 

Restarting the application server will also reset the

 

statistics.

 

 

Running Sessions

Number of tasks currently running.

 

 

Completed

Number of tasks completed without problems

Sessions

(exceptions).

 

 

Aborted Sessions

Number of tasks that an unhandled exception terminated.

 

 

Running Rate

The percentage of total tasks that are currently running.

 

 

Completion Rate

Percentage of total tasks that completed without errors.

 

 

Aborted Rate

Percentage of total tasks that terminated due to an

 

unhandled exceptions.

 

 

Handled Rate

Percentage of total tasks for an application that have been

 

handled. The system designates a task as handled if the

 

application has reached the Session Handled step.

 

 

Abandoned Rate

Percentage of total sessions that were not handled for an

 

application. If the Cisco IP Telephony application does not

 

include a Session Handled step, the system counts all tasks

 

associated with that application as abandoned. This also

 

happens when someone who has called in to an application

 

hangs up before the Session Handled step executes.

 

 

 

Cisco CallManager Extended Services Administrator’s Guide

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78-12959-01

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321 Studios 78-12959-01 manual 5summarizes the meaning of each field on this

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