Contents

Configuring Cisco CallManager for Cisco CallManager

Extension Mobility 3-19

Adding the Login Service 3-19

Adding the Logout Service 3-21

Setting the Service Parameters 3-23

Creating the Default Device Profile for a User 3-26

Associating a User Device Profile to a User for Cisco CallManager

Extension Mobility 3-28

Configuring the Cisco IP Phones for

Cisco CallManager Extension Mobility 3-30

Setting up Anonymous Access on IBM-340 platforms 3-34

Preparing the User for Cisco CallManager

Extension Mobility 3-35

Logging in to Cisco CallManager Extension Mobility

3-36

Logging out of Cisco CallManager Extension Mobility

3-37

Configuring Cisco CallManager AutoAttendant

4-1

 

Configuring Cisco CallManager for Cisco CallManager AutoAttendant 4-2

Adding CTI Route Points in Cisco CallManager 4-2

 

Adding CTI Ports in Cisco CallManager 4-3

 

 

Creating a Cisco CallManager User for

 

 

Cisco CallManager AutoAttendant

4-4

 

 

Configuring the Cisco CRA Engine for Cisco CallManager AutoAttendant 4-6

Configuring Directory Information

4-6

 

 

Configuring the JTAPI Subsystem on the Cisco Customer

Response Application Engine 4-9

 

 

 

Adding a CTI Port Group 4-10

 

 

 

Adding a New Cisco CallManager AutoAttendant 4-10

Customizing Cisco CallManager AutoAttendant

4-12

 

Configuring an Instance of Cisco CallManager AutoAttendant 4-12

Cisco CallManager Extended Services Administrator’s Guide

 

78-12959-01

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321 Studios 78-12959-01 manual Configuring the Jtapi Subsystem on the Cisco Customer

78-12959-01 specifications

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