Chapter 5 Administering Cisco CallManager Extended Services

Using Cisco CRA Real-time Reporting

Monitoring Activity by Application

To monitor activity by application, select the Application Activity option from the Reporting page.

The system displays the Application Activity page.

Table 5-6summarizes the meaning of each field on this page.

Table 5-6 Application Activity

Field

Description

 

 

Application

Name of application. The application name is the name

 

specified in the Application Configuration page.

 

 

Total Sessions

Total sessions for a specific application.

 

 

Completed Sessions

Number of sessions completed for an application without

 

problems (exceptions).

 

 

Running Sessions

Number of sessions currently running.

 

 

Aborted Sessions

Number of sessions that were terminated for an

 

application by an unhandled exception.

 

 

Handled Rate

Percentage of total sessions that have been handled. The

 

system designates a task as handled if the application

 

reaches the Session Handled application step.

 

 

Abandoned Rate

Percentage of total sessions that were not handled. If the

 

application does not include a Session Handled step, the

 

system counts all tasks associated with that application

 

as abandoned.

 

 

 

 

Cisco CallManager Extended Services Administrator’s Guide

 

 

 

 

 

 

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321 Studios 78-12959-01 manual Monitoring Activity by Application

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