Chapter 5 Administering Cisco CallManager Extended Services

Using Cisco CRA Real-time Reporting

Monitoring Activity by Task

To monitor activity by task, select the Task Activity option on the Reporting page.

Table 5-7summarizes the meaning of each field on this page.

Table 5-7 Task Activity

Field

Description

 

 

Task ID

The identifier associated with the task started for the

 

application or VRU script.

 

 

Parent ID

Task ID of task that invokes this VRU script (this field is

 

left blank for an application)

 

 

Media ID

Cisco CallManager identifier or the call associated with

 

this application.

 

 

Application

Name of application or VRU script associated with this

 

task. The application name is the name of the application

 

definition (.aef) file.

 

 

Start Time

Time the sessions for the application began execution.

 

 

Duration

Application execution time in seconds.

 

 

Source ID

Caller extension of incoming call. (CLID)

 

 

Destination ID

Called extension to reach application associated with this

 

task (configured route point directory number).

 

 

Resetting Statistics

The system automatically resets the accumulated statistics every day at 12:00 AM (by the application server system clock). You can also manually reset the statistics by choosing: Tools > Reset Stats on the Reporting page.

 

Cisco CallManager Extended Services Administrator’s Guide

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78-12959-01

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321 Studios 78-12959-01 manual Monitoring Activity by Task, Resetting Statistics

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