3Com Dual 56K manual Finding More, Information, Contacting Technical, Support, Downloading

	Finding More Information 131
Finding More	For more information about the Dual 56K LAN Modem, such as Frequently Asked
Information	Questions and specific technical notes, go to the following URL,
	http://www.3com.com/support/docs/lanmodem and bookmark this site for quick
	and easy access.
Contacting Technical	Contact your Network Supplier or refer to the technical support card that was
Support	included with your LAN Modem to find the technical support telephone number
	for your location.
Downloading	Your Dual 56K LAN Modem has been designed to be user-upgradeable. The latest
Firmware to Your Dual	firmware for your Dual 56K LAN Modem is available at
56K LAN Modem	http://www.3com.com/support/docs/lanmodem. Refer to the Upgrade instructions
	at the same location for instructions on downloading firmware.

Resetting the Dual 56K LAN Modem

Resetting the Dual 56K

LAN Modem to the

Factory Defaults

There are two types of resets you can perform, a normal reset and a factory reset.

■A normal reset will leave all user-entered configuration parameters unchanged. Any active calls will, however, be terminated.

■A factory reset restores the Dual 56K LAN Modem configuration to the factory default settings listed in Appendix D. All user-entered parameters are lost.

To reset the Dual 56K LAN Modem, follow these steps:

1From the Dual 56K LAN Modem Main Configuration Page, click the Advanced button.

2Click the Maintenance button.

3Select the type of reset you would like to perform, normal or factory.

If you are unable to access the LAN Modem Main Configuration Home Page because your computer cannot communicate with the LAN Modem, you can restore the LAN Modem to the factory default settings using the reset switch located on the unit’s back panel. To reset the LAN Modem using the reset switch, do the following:

■Press the reset button located on the back of the unit once and then release. The Alert LED will begin to flash, indicating a reset in progress.

■While the Alert LED is still flashing, press and continue to hold in the reset button. (You must continue to hold the reset button through three more cycles of LED flashing: Reset, Firmware Download Mode, and Factory Default Reset.)

■The first cycle begins after approximately ten seconds. The Alert LED will begin to flash, indicating that the unit has been reset. This first reset is similar to a power-cycle of the unit. All user-entered information is maintained.

■The second cycle of Alert LED flashing indicates that the unit has entered firmware download mode.

■After the Alert LED has flashed for the third cycle, you have successfully reset the Dual 56K LAN Modem back to factory defaults.

■Release the reset button.