Exclusive Hold (F02)
Description
This feature prevents other extensions from picking up outside calls placed on hold at a specific extension with a system phone.
Related Features
■You can use the fixed Hold button to put calls on regular hold (any extension can pick up the held call).
■Placing a call on Exclusive Hold prevents other users from accessing Caller ID information on the held call at that extension.
Considerations
■This feature is available only on system phones.
■You can program an Exclusive Hold button on a system phone to use the feature with one touch.
Programming
To program an Exclusive Hold button:
1.Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
2.Enter the extension number to be programmed with this feature.
3.Press a programmable button.
4.Press [ Feature ] [ 0 ] [ 2 ].
5.Program another button for this extension or press [ Feature ] [ 0 ] [ 0 ] to exit
programming mode.
Using
While active on an outside call on a system phone:
1.Press the programmed button or press [ Feature ] [ 0 ] [ 2 ] to put the call on Exclusive Hold.
The light next to the line button flutters green. At all other extensions the line appears busy (steady red).
2.To retrieve the call, press the line button on which the call is held and lift the handset or press [ Spkr ].
You can only pick up a call on Exclusive Hold at the extension on which it was put on Exclusive Hold.
Exclusive Hold (F02)
