Possible Cause 4: Wrong bridging adapter is used in combination extension.
What to do: First, unplug the bridging adapter from the wall jack. Then, unplug the phone from the adapter and plug the phone directly into the wall jack.
■If the phone works, there is a problem with the bridging adapter. Replace the bridging adapter (use only an AT&T 267F2 bridging adapter). If the problem persists, call the AT&T Helpline.*
■If the phone still does not work, call the AT&T Helpline.*
Other Problems with Phones
Trouble Making Outside Calls
Trouble making outside calls could be one of the following:
■You hear a dial tone, but the dial tone continues as you try to dial.
■You hear a dial tone, and the dial tone cuts off when you dial, but the line does not ring.
■You hear a busy signal as you dial.
■You hear nothing at all.
Possible Cause 1: Forced Account Code Entry is assigned to your extension.
What to do: Find out if Forced Account Code Entry (#307) is assigned to your extension. If it is, enter a valid account code.
■If you can make a call, the problem is solved.
■If Forced Account Code Entry is not assigned to your extension, go to Possible Cause 2.
Possible Cause 2: Dial Mode is set incorrectly.
What to do: Find out if you have
■If you can make a call, the problem is solved.
■If the Dial Mode is already set correctly, go to Possible Cause 3.
Possible Cause 3: Someone changed the Outgoing Call Restriction setting.
What to do: If you were able to make a call without any trouble before, find out if someone changed the Outgoing Call Restriction (#401) for your extension.
■If someone changed your Outgoing Call Restriction setting, verify that the change was an appropriate one.
■If no one changed your Outgoing Call Restriction setting, go to Possible Cause 4.
✶In the continental U.S., help is available at 1 800
Troubleshooting
