Troubleshooting

Solving Print-Cartridge Problems

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Solving Print-Cartridge Problems

If the Access Cartridge(s) Key Does Not Work

Make sure the window is closed before you press Access Cartridge(s).

If the Plotter Runs the Cartridge-Alignment RoutineUnexpectedly

The plotter runs the automatic cartridge alignment procedure every time you load, replace or even reseat a cartridge, whether it is a new cartridge or not. Do not remove the cartridge(s) unnecessarily.

You can stop the alignment by pressing Cancel, but the plotter will restart the alignment procedure the next time you switch it on.

If Brand New Cartridge(s) Have Problems

Check the cartridge(s) to be sure you have removed the protective nozzle tape.

Try reseating the cartridge(s).

Don't forget that, after you remove or reseat a cartridge, the plotter will run its automatic cartridge alignment procedure ± see page 3-27.

For troubleshooting other problems with the print cartridge(s), see the section starting on page 9-16.

9 TROUBLE- SHOOTING

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