Troubleshooting

Using the Documentation to Help Solve Problems

Using the Documentation to Help Solve Problems

If you are looking for the meaning of an error message, see chapter 10.

If you know the problem is related to a certain task, first check the relevant section in this manual, for the step-by-step procedures. Use this manual's index to find the section. For example, if you are having difficulty with your page format, refer to chapter 4, titled: Controlling the Page Format.

If the problem persists, refer to the appropriate section in this chapter. The sections are

±Solving media-handling problems

±Clearing a media jam

±Solving problems with plot position or content

±Solving print quality problems

±Solving miscellaneous problems.

If the problem could be related to your software driver, and you are using an HP driver, refer to the drivers' troubleshooting documentation and the `On-Line-Help' in your application software.

If the problem has no obvious cause, read ªLocating the source of the problemº on the next page.

If you still cannot solve the problem, refer to ªGetting helpº on page 9-25.

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