Troubleshooting

Solving Media-Handling Problems

 

Solving Media-Handling Problems

 

If the Front Panel Keeps Indicating that Media Is Misaligned or

 

Incorrectly Positioned.

Roll media:

Have you:

Loaded the roll the wrong way. The media should load over the roll toward you.

Loaded the media at an angle. The right-hand edge must be parallel to the perforated line on the plotter.

Sheet media

Have you:

Loaded the media at the wrong side of the entry slot. It must be loaded with the right-hand edge against the perforated line on the plotter.

Loaded the media at an angle. The right-hand edge must be parallel to the perforated line on the plotter.

Pushed or held the media back as it is loading. You must hold the media only by the edges and immediately release it when the plotter is loading.

It is also possible that the media itself is crumpled or warped or has irregular edges.

If you are using hand-cut media, perhaps the edges do not form a right-angle or they are rough. It is not recommended to use media that you have cut yourself; use only purchased sheet media.

If you cannot make your media's leading edge straight, you can turn on the skew tolerance feature (Device setup / Skew tolerance). See page 3-21, but remember that this feature can skew your plot on the page.

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