Contents

9 Troubleshooting

Using the Documentation to Help Solve Problems . . . . . . . . . . . . . . . . . . . . . .

. 9-2

Locating the Source of the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 9-3

Solving Media-Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 9-4

If the Front Panel Keeps Telling you Media Is Misaligned or Incorrectly

. 9-4

positioned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

If Media Crumples when you Load It . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 9-5

If Plots Do Not Feed Out Properly From the Plotter . . . . . . . . . . . . . . . . . .

. 9-5

If The Automatic Cutter Does Not Cut Immediately When a Plot Has

. 9-5

￿Finished . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

If The Automatic Cutter Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 9-6

If Plots Fall On the Floor After Being Cut . . . . . . . . . . . . . . . . . . . . . . . . . .

. 9-6

If a Sheet Is Ejected When You Switch On the Plotter . . . . . . . . . . . . . . . .

. 9-6

If Plots Do Not Stack Properly In the Bin . . . . . . . . . . . . . . . . . . . . . . . . . .

. 9-6

Solving Print Cartridge Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 9-7

If the Access Cartridge(s) Key Does Not Work . . . . . . . . . . . . . . . . . . . . . .

. 9-7

If the Plotter Runs the Cartridge-alignment Routine Unexpectedly . . . . . . .

. 9-7

If Brand New Cartridge(s) Have Problems . . . . . . . . . . . . . . . . . . . . . . . . .

. 9-7

Clearing a Media Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 9-8

Solving Communication Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 9-9

If There is a Problem Communicating between Your Computer

. 9-9

and the Plotter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Solving Problems with Plot Position or Content . . . . . . . . . . . . . . . . . . . . . . . .

9-10

If the Plot Is Completely Blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-10

If the Output Contains Only a Partial Plot . . . . . . . . . . . . . . . . . . . . . . . . . .

9-11

If the Plot Is Clipped . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-12

If a Long-axis Plot Is Clipped . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-12

If the Entire Plot Is in One Quadrant of the Correct Plotting Area . . . . . . .

9-13

If the Plot Is Unexpectedly Rotated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-13

If the Plot Is a Mirror Image of Your Drawing . . . . . . . . . . . . . . . . . . . . . . .

9-13

If the Plot Is Inaccurate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-13

If the Plot Is Distorted or Unintelligible . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-14

If One Plot Overlays Another Plot On the Same Sheet . . . . . . . . . . . . . . . .

9-14

If Pen Settings Seem to Have No Effect . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9-14

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