Contents

9 Troubleshooting

Using the Documentation to Help Solve Problems

. 9-2

Locating the Source of the Problem

. 9-3

Solving Media-Handling Problems

. 9-4

If the Front Panel Keeps Telling you Media Is Misaligned or Incorrectly

. 9-4

positioned

If Media Crumples when you Load It

. 9-5

If Plots Do Not Feed Out Properly From the Plotter

. 9-5

If The Automatic Cutter Does Not Cut Immediately When a Plot Has

. 9-5

￿Finished

If The Automatic Cutter Does Not Work

. 9-6

If Plots Fall On the Floor After Being Cut

. 9-6

If a Sheet Is Ejected When You Switch On the Plotter

. 9-6

If Plots Do Not Stack Properly In the Bin

. 9-6

Solving Print Cartridge Problems

. 9-7

If the Access Cartridge(s) Key Does Not Work

. 9-7

If the Plotter Runs the Cartridge-alignment Routine Unexpectedly

. 9-7

If Brand New Cartridge(s) Have Problems

. 9-7

Clearing a Media Jam

. 9-8

Solving Communication Problems

. 9-9

If There is a Problem Communicating between Your Computer

. 9-9

and the Plotter

Solving Problems with Plot Position or Content

9-10

If the Plot Is Completely Blank

9-10

If the Output Contains Only a Partial Plot

9-11

If the Plot Is Clipped

9-12

If a Long-axis Plot Is Clipped

9-12

If the Entire Plot Is in One Quadrant of the Correct Plotting Area

9-13

If the Plot Is Unexpectedly Rotated

9-13

If the Plot Is a Mirror Image of Your Drawing

9-13

If the Plot Is Inaccurate

9-13

If the Plot Is Distorted or Unintelligible

9-14

If One Plot Overlays Another Plot On the Same Sheet

9-14

If Pen Settings Seem to Have No Effect

9-14

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HP Design Jet Plotter 700 Using the Documentation to Help Solve Problems, Solving Problems with Plot Position or Content