Troubleshooting
Solving Communication Problems
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Solving Communication Problems
If There is a Problem Communicating between Your Computer and the PlotterSome symptoms of a communication problem are:
±The
±The
±Your computer displays an error message when you are trying to print.
±Your computer or plotter ªhangsº (stays idle) while communication is taking place.
±Your plotted output shows random or inexplicable errors (misplaced lines, partial drawings etc.).
Items to start checking are:
Have you selected the correct interface port in your software?
Does the plotter work correctly when receiving files from other software?
If the plotter is connected to a network, try using it when connected directly to your computer.
If your plotter is connected to your computer via any other intermediate devices, such as switch boxes, buffer boxes, cable adapters, cable converters etc., try using it when connected directly to your computer.
Try another interface cable. For details of supported cables, see page
9 TROUBLE- SHOOTING