Automatic Line Selection

Description

This Telephone Programming procedure determines the line a user is connected to after lifting the handset to make a call. When the user picks up the handset, the system looks for lines in the order specified by this procedure and selects the first available line. For example, if you specify outside lines first for an extension, but all outside lines are busy, the user will hear the intercom dial tone after lifting the handset.

Related Features

To copy the Automatic Line Selection setting (as well as other system settings) to other extensions, you can use Copy Settings (#399).

If Forced Account Code Entry (#307) is assigned to an extension, Automatic Line Selection for that extension does not apply. This means the user must manually select a line after entering a required account code.

Considerations

This feature must be programmed from extension 10 or 11 only, using Centralized Telephone Programming. Individual users cannot program this feature directly.

You should program Automatic Line Selection when you first enter Centralized Telephone Programming, before programming any other features. However, if you want to program both Automatic Line Selection and Extension Name Display, (which also must be programmed when you first enter Centralized Telephone Programming) first program Automatic Line Selection, then exit and re-enter Centralized Telephone Programming again to program Extension Name Display.

For standard touch-tone or rotary phones, or for any phone used mainly to call other extensions, program the extension to select Intercom first.

For combination extensions, the automatic line selection for both devices (including a standard device) follows the automatic line selection for the extension.

For hotline and doorphones, program the extension to select only the intercom, with no outside lines in the selection sequence.

You do not need to include all available lines for an extension, only the ones you want the system to search through and connect automatically.

Valid Entries

Outside lines 01–24, Left Intercom

Automatic Line Selection 5-15

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AT&T 518-455-317 manual Automatic Line Selection