Direct Line Pickup—Active Line (I68LL)

Description

This feature allows users to access a ringing or held call, or to join a call in progress on a specific outside line (where LL is a line number from 01–24). This feature is useful for picking up a ringing or held call or joining a call on a line that is not assigned to the phone.

Related Features

If a line is idle, users cannot access it with this feature. For information on accessing an idle line, see Direct Line Pickup—ldle Line.

If Line Access Restriction (#302) is set to No Access or Out Only for a line assigned to an extension, a user at the restricted extension cannot use Direct Line Pickup to answer a call on that line which is ringing at another extension (but the user can join a call or access a held or transferred call on the line).

Direct Line Pickup cannot be used to access an active call at an extension that has Privacy activated or that is part of a Conference Call, or a held call at an extension that used Exclusive Hold.

Calls picked up with this feature get Caller ID information, unless Line Access Restriction (#302) is used to prevent users at specific extensions from viewing Caller ID for ringing calls.

Considerations

Users cannot access conference calls using this feature.

You can program a Direct Line Pickup—Active Line button on a system phone to pick up a line by pressing the button and then dialing the two-digit line number.

Programming

To program a Direct Line Pickup—Active Line button:

1.Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].

2.Enter the number of the extension to be programmed with this feature.

3.Press a programmable button.

4.Press left [ Intercom ] [ 6 ] [ 8 ].

5.Program another button for this extension or exit programming mode.

5-48Direct Line Pickup—Active Line (I68LL)

Page 131
Image 131
AT&T 518-455-317 manual Direct Line Pickup-Active Line I68LL