Making Calls
Description
A user can make a call by dialing an outside phone number or an extension number. There are also several ways to “speed dial” a
Related Features
■You can store an outside number, an intercom number, or a feature code on a telephone button, so users can dial the number with a single touch. For information about programming and using Auto Dial numbers, see Auto
Dialing.
■You can program outside numbers for the entire system or for a particular extension, so that a user can dial a number by pressing [ Feature ] (or [ # ] on a standard phone) plus a
■If a user lifts the handset before pressing a line button, the system automatically selects the first available outside line or the intercom. The order in which the system makes a selection is determined by the Automatic Line Selection for the extension.
■On either a system phone or a standard phone, users can also use Direct Line
■If dialing restrictions have been programmed for an extension, the system may prevent a user at that extension from placing certain calls. For example, an extension may not be allowed to dial 900 numbers. (Or an extension may be programmed to take incoming calls only, so that the user cannot dial out at all.) The following features provide dialing restrictions:
Disallowed Phone Number Lists (#404), Line Access Restriction (#302), and Outgoing Call Restriction (#401).
■The following features can be used to override dialing restrictions: Allowed
Phone Number Lists (#407), Emergency Phone Number List (#406), Marked System Speed Dial Numbers, and System Password (#403).
■Users with system phones can enter account codes to help your company track both incoming and outgoing telephone calls. For more information, see Account Code Entry. You can also use Forced Account Code Entry (#307) to identify extensions that must enter account codes prior to dialing outside phone numbers (including those on the Emergency List).
■Users can ring or page any of four Calling Groups. For more information, see Group
■Users can ring any of the seven Hunt Groups or voice signal Hunt Groups
■Users can signal, then speak to system phone users who are already active on a call to alert them of important business matters, provided Voice Interrupt On Busy (#312) is Active for the recipient.
