AT&T 518-455-317 manual 148Transferring Calls

Models: 518-455-317

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To transfer a call with one button touch:

While on a call, press the Auto Dial button programmed for the extension or Hunt Group to which you want to transfer the call. (There is no need to press [ Transfer ] or [ Hold ]; this takes the place of Steps 1 and 2 above.)

For an extension that has a system phone, you can program [ ] plus the extension number on the Auto Dial button, so you can announce the calls when you transfer them.

Standard Phone

To pass a call to another extension:

1. While on a call, press the switchhook down once rapidly. You hear intercom dial tone.

2. Dial the extension number (or [ 7 ] [ 7 ] and a Hunt Group number or [ 7 ] and a Calling Group number) to which you want the call transferred.

3. When someone answers, announce the call, then hang up.

If no one answers or the call is refused, press the switchhook again to reconnect to the caller.

If you do not wish to announce the call, hang up as soon as you hear ringing (after Step 2 above). If no one answers, the call rings back at your extension (unless a different transfer return extension is programmed for your extension)—lift the handset and you are reconnected to the caller.

To make a voice-signaled transfer to a system phone, in Step 2 above press [ ] plus the two-digit extension number. Then listen for one of the following responses:

-If you hear one beep, you have reached an idle system phone. You can speak after the beep.

Your voice is heard through the other extension’s speaker. If no one answers or the call is refused, press the switchhook again to reconnect to the caller. If the call is accepted, hang up.

-If you hear two beeps, you have reached a busy system phone with Voice Interrupt On Busy Assigned. You can speak after the beeps. Your voice is heard through the recipient's handset or speaker. Be aware that the third party to whom the recipient is speaking will probably also hear two beeps and the faint sound of your voice. Be brief and discreet in your interruption. If the recipient has a Voice Interrupt On Busy Talk-Back button, wait for a response. If the call is accepted, hang up to complete the transfer. The call rings at the recipient’s extension. If the call is refused, press the line button next to the winnking green light to reconnect to the caller.

-If you hear ringing, you have reached a standard phone, an idle MLC-6 cordless phone, or a busy system phone with Voice Interrupt On Busy Not Assigned.

When someone answers, announce the call, then hang up. If no one answers or the call is refused, press the switchhook again to reconnect to the caller.

5-148Transferring Calls

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AT&T 518-455-317 manual 148Transferring Calls