Answering Calls
Description
This section describes how users can answer calls ringing at their own extensions. Additional features enable users to pick up calls ringing at other
Related Features
■A user can answer an outside call, an intercom call, or a transferred call that is ringing at a specific extension or at any extension in a group. For more information, see Call Pickup and Group Pickup.
■A user can program Direct Line
■A user can join a call in progress at another extension, as long as Privacy is not on for that extension. See Joining Calls.
■A user can program the Voice Interrupt on Busy
Voice Interrupt On Busy (#312).
Considerations
■If you are using an
■There are several ways to access a line for answering calls:
-On either a system phone or a standard phone, lift the handset to answer a ringing call (if more than one call is ringing at a system phone, you get the call that has been ringing for the longest time).
-On a system phone, press a specific line or [ Intercom ] button. You can also use Direct Line Pickup to pick up a ringing or held call, or to join an
active call, by dialing [ Intercom ] [ 6 ] [ 8 ] and the
-On a standard phone, you can use Direct Line Pickup to pick up a ringing or held call, or to join an active call on a specific line: at intercom dial tone, dial [ 6 ] [ 8 ] and the
