Disk mirroring, Parts list | Avaya 12 instruction

Disk mirroring

Disk mirroring

The CUE process can be used to automatically add disk mirroring to a nonmirrored system. However, the CUE upgrade kit used with the procedures in this document cannot be used to add mirroring to the system.

If the customer has purchased additional disk drives for the purpose of adding mirroring independent of the CUE process, you must first upgrade the computer using the CUE nonmirrored upgrade process before you manually add mirroring to the system.

! Important:

During the CUE upgrade, do not insert any disks that were not part of the CUE kit.

After you have completed the CUE nonmirrored upgrade process, use the instructions given in CMS R12 Software Installation, Maintenance, and Troubleshooting, 585-215-117, to add mirroring to the system.

Parts list

The following parts are delivered to the customer’s site:

●One boot disk drive (labeled “Boot Disk - Slot 0”)

●Optionally, up to three blank formatted data disk drives which will become the additional data disk drives

The quantity of optional data disks depends on how many the customer ordered.

●The following blank tapes (only one is used for the upgrade):

-One 170-meter, 8-millimeter, Mammoth blank tape

-One DDS4, 20/40-GB, 4-millimeter blank tape

●Upgrade tool CD-ROM

●Blank labels that are used to label the old disk drive configuration

●A complete set of system software on CD-ROM, including:

-R12 CMS

-R12 Supplemental Services

-Solaris 9 Upgrade

-Informix IDS

Issue 1.0 December 2003 11

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Avaya 12 manual Disk mirroring, Parts list

Contents

Avaya Call Management System CMS Comments Preface Installing CMS patches Copying customer data Related documents Overview Technician support for the United States Frequently asked questions FAQsSupport Customer support for the United States Preparing for the upgrade Trouble escalation Required documentationRemote support Hardware additions Switch compatibility Software considerations Customization issues Disk mirroring Parts list CMS CD-ROM Checking for printer requests and large mail files Checking for ACD More /etc/hosts Ls -l /etc/hosts Issue 1.0 December 2003 Page Extracting the customer’s administration and options Cvueextract Error Tail -f /var/tmp/new/var/log/cvuelog Following message about supported tape drives is displayed To add temporary ACD Enter cmsadm Extracting the customer’s administration and options Following message is displayed Extracting the customer’s administration and options Nnnnn blocks Following messages are displayed and you continue with Step Isql will not be installed in the upgraded system Odbc will be installed Pg /var/tmp/new/var/log/cvuelog Usr/sbin/shutdown -y -i0 -g0 Ls -l /dev/dsk/c0t0d0s0 Prerequisites Removing and replacing disk drives Removing and labeling the old disk drives Disk upgrade procedures Disk upgrade procedures Installing the new boot disk drive Booting up the system with the new boot disk drive Boot /sbus@3,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Boot /sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Enter pkginfo -x cms Press Enter to accept the default value Onstat -d egrep On-Line Checking the status of the boot disk driveOpt/informix/bin/setenv Ls -l /dev/rmt/*mbn wc -l Verifying that the upgrade can continueChecking the status of the tape drives Page Procedure Procedure Etc/init.d/volmgt stop Etc/init.d/volmgt start Installing CMS patchesEject cdrom Page Cvuecopy Copying customer data CD-ROM Verifying files using pkgchk Nohup ./verifyfileproperties /nohup.out Comparing directory and file permissionsCd /cdrom/cdrom0 Verifyfileproperties Ln -s ./inet/hosts /etc/hosts Linking the /etc/hosts file Press Enter Message similar to the following is displayed Installing the remaining disk drives Verifying that the system recognizes all disk drives Page Metastat grep State grep -v Okay pg Checking the status of the disksOnstat -d egrep PDX pg One of the following occurs Metadb Tail -f /var/log/cvuelog Activating customer optionsCvueactivate Activating customer options Page Activating customer options Enter cd /cdrom/cdrom0 Enter cd /adminsave/init.dAdminsave/init.d.completed Script name Description How to recover Removing temporary ACD Verifying that CMS is operating Turning on CMS Cat /var/log/cvuelog grep merged manually pg Checking manual merge discrepancies Checking Free Space Allocation Aom start Updating the switch setupTurning on Visual Vectors server optional Cvuecleanup Setting the Informix configuration parametersRemoving the upgrade files Cvuecleanup process is complete...Wed Aug 23 135600 MDT Migrating customer data Migrating system administration data Pg /cms/migrate/r3mig.log Field Value to enter or option to select Migrating agent and call center administration data Agent/Call Center Admin data Vi /etc/default/login Resetting the Console parameter Onstat -d egrep PDX pg Turning the upgraded system over to the customerReplacing the customer’s tapes