Copying customer data

Copying customer data

To copy the customer’s data from the upgrade backup tape onto the system:

1.Verify that the customer’s “Upgrade Extract” tape is write-protected and is inserted in the correct tape drive. Remove tapes from any other tape drives connected to the system.

2.Load the upgrade tool CD-ROM. The CD-ROM is already in the drive if you did not have to install any CMS patches.

The File Manager window should open. Click the cursor in an XTERM window.

Note:

If the File Manager window does not open, enter the following commands to start the volume manager:

/etc/init.d/volmgt stop

/etc/init.d/volmgt start

The File Manager window will open. Click the cursor in an XTERM window.

3.After about 15 seconds, enter: cd /cdrom/cdrom0

4.Do one of the following:

If running the command locally at the console, enter:

./cvue_copy

Optionally, if running the command remotely on a dial-up line, enter: nohup ./cvue_copy tee /nohup.out

! CAUTION:

If the dial-up modem line is dropped after starting this command with nohup, reconnect to the system, but do not rerun this command. Use tail -f /nohup.outto view the progress of the command. When finished viewing the nohup.out file, press Del to break out of the command.

During the copy process, the status lamp on the tape drive flashes, and a list of files being copied is displayed:

Reading admin data from /dev/rmt/X

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Issue 1.0 December 2003 45

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Avaya 12 manual Copying customer data, Cvuecopy